FacePop Questions

Showing 1 - 5 of 540 questions
sleepyheadsleepyhead
sleepyhead
Jun 21, 2026
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Q: SMTP Configuration Issue and Feature Request

Hi FacePop Support,

I am writing to report an issue with the SMTP configuration using Emailit.

Although the FacePop interface indicates that the SMTP setup was successful, I am not receiving any emails during connection tests. I have also attempted to trigger sign-up and password reset emails; while the platform confirms these actions were successful, no emails are being delivered to my...

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sleepyheadsleepyhead
sleepyhead
Jun 21, 2026
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Q: Add Indonesian as an optional language in the dashboard

Kindly consider adding Indonesian as an optional language in the FacePop dashboard.

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asakhaiasakhai
asakhaiPLUS
Jun 15, 2026
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Q: Question about capturing testimonials

"Encourage satisfied users to record video testimonials from your website"

Where do I find this feature? Is there a short code I can embed that will allow me to:

1) capture a review?
2) display a users review to other visitors?

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gotpowerbengotpowerben
gotpowerben
May 21, 2026
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Q: Can you explain more about white label and the seats on software

Is the white label available to off this as a service and keep the revenue that’s generated and give my customer full access to the features of this software?

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paul8288paul8288
paul8288
Edited May 5, 2026
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Q: What does this mean?

0 Number of video review widgets

Please explain what this entails? I don’t understand this

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