Q: I purchased FlyMSG over two weeks ago, went through all the setup procedures and have not heard a word from them.
I am still on the free plan. When is my purchased subscription going to be applied?
FlyMSG.io
Sep 2, 2026A: Hello! We do not have an email from anyone requesting to be upgraded. You will need to send an email to hey support at Vengreso dot com and provide your email that your FlyMSG account is tied to along with the AppSumo purchase code you were given. Can you please email us today and we'd be happy to help. Confirm here with a reply when you did the above in case your email is getting caught into quarantine.
Verified purchaser
I just sent an email with my account email address and my activation license. I used a Gmail account to send it because, for some reason, your system must be blocking my Outlook account.
Verified purchaser
I thought we would get this done today after two weeks of waiting, but you went silent after your response. Never heard from you again. You really need to work on your customer service.
Joel the reason why you had such a challenge is that you never sent an email to our email and you never sent a code per the instructions shown on the screen after the purchase. The AppSumo Team provided that for you today and we have another 48 business hours from that email. We solve your issue in less than 6 of those 48 hours. We did a fantastic job. I see the team already activated you.