GoBrunch Reviews

GoBrunch has completely changed the way I interact with my clients online. As a conflict mediator and consultant in the legal and criminal justice fields, maintaining a genuine human connection is essential to my work. Most virtual platforms feel impersonal, but GoBrunch creates an environment that is engaging, interactive, and much closer to a real-life experience.

The platform is intuitive, flexible, and continuously improving. I appreciate the creative room design, customization options, and the ability to create spaces that feel welcoming and professional at the same time. My clients respond positively to the experience, and it helps foster meaningful communication that is often lost in traditional video conferencing tools.
The support team is also excellent, and it's clear that the founders are passionate about innovation and user success.

If you're looking for a platform that goes beyond standard virtual meetings and helps create authentic human interactions, I highly recommend GoBrunch.

— Nadja Lebrón Ramos
Conflict Mediator & Legal/Criminal Justice Consultant

The biggest issue with GB is lack of reliability. You need to spend the first couple of minutes of any meeting telling your audience to refresh if they lose you. We've even had people ask if we have a zoom link because they are frustrated with audio quality and choppy video. The old bunch of GB groopies who loved the platform but hated the tech issues even spoke about merch such as tshirts with "Just refresh" written on them because that's what you need to do. On going to a room you need to wait anything from 10 to 60 seconds for it to load. No matter what, the user is always blamed - despite having purposely used compressed background images etc. The founder simply says these issues don't happen to his team. That's no way to be when so many of your customers are reporting the same thing. You've seen them leave you for your new competitor who literally built his competing business to address the issues in GB (he was a customer until then!). Richard is a nice guy and GB is a fantastic idea, so the critique here is out of friendly frustration with a product that should be excellent....please Richard, listen to your customers, look at what has happened and work on the reliability of audio and video before anything else. Thank you and good luck.

I purchased the software quite a while ago, but I’m still unable to use it. When I use it for meetings, some users can’t log in, and others are kicked off without any action from the host. Some also have trouble hearing clearly. I met with the founder, discussed the issues, and provided a firsthand demonstration with some users. It has been more than a month, and I haven’t heard back; the issues remain unresolved. I like the software and had high expectations for it. I’m currently using Google Meet for my meetings because I’m still unable to use the software, and I don’t encounter these issues there. I am very disappointed with this situation.

Undoubtedly, this is the platform that is a real innovation to the online meeting software industry. I am a top-tier holder, and the only thing I am upset about is the FAVICON. When you connect a SUBDOMAIN, it should also give an option to add a custom favicon just as the logo at the space level. I hope I will be heard soon as it leaves no meaning without the favicon customization that you have at the subdomain and space level customization.

It has allowed me space to create a world for my online meetings. My business shines through my creativity and I can't do that with any other online platform. This is more than Zoom backgrounds; it is like building your own home, but online.