4.2
Taco ratings
'Customers are all about Heybase, praising its ability to build digital sales rooms with sales materials, video narration, and conversations, the seamless proposal creation, and the smooth integrations. There are a few hiccups like occasional bugs and limited support, just small bumps on the road. Weighing the raves against the occasional grumbles, Heybase is hitting the mark and is a solid buy for those in need of a sales room solution. With an overall rating of 4.6 and a 60-day money-back guarantee, it's worth giving Heybase a try.'
AI-powered summary of customer reviews
Verified purchaser
Seems like an abandoned product.
While I can log in to my dashboard, the main product domain and other links like the Help Centre, Community, and video demo page all show "not found." Meanwhile, I keep receiving constant affiliate email offers for other people products they try to sell as an affiliates. All of these emails come from Karan at Heybase.
What a shame! I wonder if AppSumo is aware of this.
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Verified purchaser
Was a promising looking app but development died!
Was very promising in development, a little rough around the edges. The developers stopped responding to support requests but send out emails advertising deals for other people's projects!
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Verified purchaser
Abandoned software
This abandoned software, like many recent purchases from AppSumo, turned out to be a cash grab.
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Verified purchaser
It seems Heybase is closing down.
To my shock, everything is just crashing, and support has disappeared from the face of the earth. No replies to numerous support emails. Their support forum is full of questions about bugs, and if they are out of business, there are no replies. I can't even perform the most basic tasks, such as uploading business logos and photos. The chatbot ignores you, and nothing happens. This is one of those AppSumo products that I'm sad to say was just a hit-and-run solution. Do not invest in this, should they ever open for more deals on this platform—horrible experience, but I had such high hopes. This is happening with an increasing number of these solutions. This is the second one in my stack that just disappeared without a trace and didn't even say "Hey Base! We are out of here! Good Luck!"
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Verified purchaser
Support Needs Improvement
I tried to update the email address on my account, but the support experience was disappointing. The first time, Karan responded and asked for my AppSumo invoice, which I sent, but I have never heard back since last year. I reached out again to [email protected], but still received no reply. It feels like the company is no longer active. Based on my experience, I can't recommend this product to other Sumolings.
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