HeySummit Questions

However, I can't get your support to answer any of my tickets and there is NO support email. One of my support tickets even disappeared but was never answered. Where can I get help?

thanks!

I purchased this deal and have a constant virtual summit running. Out of the blue I get an email saying:
Hi there,

As per the 2 previous emails sent, your HeySummit account has now been deleted.

Why has my account been deleted?

We've been notified by AppSumo that you have either stopped using their service, had your purchase refunded, or cancelled your trial with them.

As such, we had to delete your HeySummit account, since this was provided as a result of the AppSumo deal.

If you have any questions please hit reply and we'd be happy to help.

The HeySummit Team"

The problem here is that I did NOT get any other emails.

Also, I had purchased on 4/26/2019 then refunded. Then I realized it was a stupid move so I purchased it AGAIN on 4/28/2020 and did NOT refund that so there should NOT be a cancellation. This is poor form on the part of HeySummit and really a low integrity move!

Hate we missed on it the first time but really would like to try it out.