Looking to get out of Kit and Intouch looks like a nice option. Couple of questions:
1. is there an integration with Thrivecart?
2. How does Intouch compare to Kit? What am I losing if I convert to Intouch?
Founder Team
Claudia_inTouch
Oct 6, 2026
A: Hello, I'm sorry to be late, but I took time to evaluate the software you said. Regarding Thrivercart, I saw that integrates with third-party tools like Zapier, and we are there too. We will likely need to look into this further to understand exactly what kind of integration is required. For ThriveCart, we need to understand how ThriveCart is currently being used in order to answer. Can you...
How much can you segment your list when sending a campaign? Can you decide to send, for example, a campaign only for people who opened an email within the last 30 days?
In journeys, can you have different steps based on which link a recipient clicked in an email?
Founder Team
Daniele_inTouch
Sep 23, 2026
A: Hello, you can segment your list of contacts in many different ways when sending a campaign. Yes you can decide to send a campaign only to the subscribers who opened previous emails inthe last 30 days. In journes you can set steps based on the subscribers' interactions on the email content. The feature by which you will be able to set a new step on the journey based on the click on the...
1. For U.S. email sending, do you use shared or dedicated IPs, and how is shared-IP reputation managed? 2. Can I authenticate a custom sending domain/subdomain with SPF, DKIM, and DMARC? 3. Can Journeys mix Email, SMS, and RCS in one automation? 4. Can API/webhooks add/remove contacts from Journeys? 5. Can inbound SMS/RCS replies trigger webhooks containing...
Founder Team
Daniele_inTouch
Sep 15, 2026
A: Hello, sorry for being late. Please find below our answers: 1. By default we use shered IPs. Dedicate IPs can be assigned upon request (not included in the AppSumo LTDs). We evaluate the quality of lists and mailings based on internal tools that analyze uploaded data and aggregate statistics generated by each sender/account, on reports we receive from anti-spam organizations and MBPs, and on...
Do you plan on adding AI Voice Receptionist / AI Calling Features to your offering? Ideally, I would be able to connect something like OpenAI's GPT-Live-1 API to handle calls as well. It seems like that would complete your offering if Intouch had that capability. Thanks in advance for your reply.
Founder Team
Daniele_inTouch
Sep 14, 2026
A: Hello and thank you for your question. The voice channel will be added in the future but as of now I can't give you a precise date. What I can tell you is that our development roadmap has been decided until June 2027, Voice (with or without AI) will be integrated later. Have a great day ahead! Daniele
Hi, thank you for offering the software here in AppSumo. My main usage for the software will be for text messaging. I am having a hard time understanding the cost per credit / per text for usage here in the USA. Could you please break it down for me what each text would cost, I did see the PDF link to this https://cloud.mailinkloud.com/general/Price-list-EUR-USD.pdf But I still do not understand...
Founder Team
Daniele_inTouch
Sep 10, 2026
A: Hello! Thank you for your question! The default cost for 1 SMS to US is USD 0,0175 (or € 0,015). Prices vary based on volume. If you're interested in larger volumes than those offered by AppSumo add-ons, please contact us directly for a customized quote. You can write to me directly or to our support. We can also have a look at Twilio's rates and compare them with ours if you like. I look...
Q: Does Intouch integrate with Thrivecart?
Hello,
Looking to get out of Kit and Intouch looks like a nice option. Couple of questions:
1. is there an integration with Thrivecart?
2. How does Intouch compare to Kit? What am I losing if I convert to Intouch?
Claudia_inTouch
Oct 6, 2026A: Hello,
I'm sorry to be late, but I took time to evaluate the software you said.
Regarding Thrivercart, I saw that integrates with third-party tools like Zapier, and we are there too. We will likely need to look into this further to understand exactly what kind of integration is required.
For ThriveCart, we need to understand how ThriveCart is currently being used in order to answer. Can you...
Share inTouch
Q: Segmentation of campaigns
I have a few questions :
How much can you segment your list when sending a campaign? Can you decide to send, for example, a campaign only for people who opened an email within the last 30 days?
In journeys, can you have different steps based on which link a recipient clicked in an email?
Daniele_inTouch
Sep 23, 2026A: Hello,
you can segment your list of contacts in many different ways when sending a campaign. Yes you can decide to send a campaign only to the subscribers who opened previous emails inthe last 30 days.
In journes you can set steps based on the subscribers' interactions on the email content. The feature by which you will be able to set a new step on the journey based on the click on the...
Share inTouch
Q: Love the looks of this - a few questions
A few questions before I purchase:
1. For U.S. email sending, do you use shared or dedicated IPs, and how is shared-IP reputation managed?
2. Can I authenticate a custom sending domain/subdomain with SPF, DKIM, and DMARC?
3. Can Journeys mix Email, SMS, and RCS in one automation?
4. Can API/webhooks add/remove contacts from Journeys?
5. Can inbound SMS/RCS replies trigger webhooks containing...
Daniele_inTouch
Sep 15, 2026A: Hello,
sorry for being late. Please find below our answers:
1. By default we use shered IPs. Dedicate IPs can be assigned upon request (not included in the AppSumo LTDs). We evaluate the quality of lists and mailings based on internal tools that analyze uploaded data and aggregate statistics generated by each sender/account, on reports we receive from anti-spam organizations and MBPs, and on...
Share inTouch
Q: AI Voice Receptionist / AI Calling Features
Do you plan on adding AI Voice Receptionist / AI Calling Features to your offering? Ideally, I would be able to connect something like OpenAI's GPT-Live-1 API to handle calls as well. It seems like that would complete your offering if Intouch had that capability. Thanks in advance for your reply.
Daniele_inTouch
Sep 14, 2026A: Hello and thank you for your question. The voice channel will be added in the future but as of now I can't give you a precise date. What I can tell you is that our development roadmap has been decided until June 2027, Voice (with or without AI) will be integrated later.
Have a great day ahead!
Daniele
Share inTouch
Q: Credit cost in the USA
Hi, thank you for offering the software here in AppSumo. My main usage for the software will be for text messaging. I am having a hard time understanding the cost per credit / per text for usage here in the USA. Could you please break it down for me what each text would cost, I did see the PDF link to this
https://cloud.mailinkloud.com/general/Price-list-EUR-USD.pdf
But I still do not understand...
Daniele_inTouch
Sep 10, 2026A: Hello! Thank you for your question! The default cost for 1 SMS to US is USD 0,0175 (or € 0,015). Prices vary based on volume. If you're interested in larger volumes than those offered by AppSumo add-ons, please contact us directly for a customized quote. You can write to me directly or to our support. We can also have a look at Twilio's rates and compare them with ours if you like. I look...
Share inTouch