Since I haven’t receive any answers on my questions via Email, I’ll like to address it here: Can you provide a Data Processing Agreement (DPA/AVV)?
And
Where exactly are customer/contact data and email campaign data stored and processed? Are all data centers and subprocessors located within Italy (the EU/EEA)? I need to know this because of the Data Protection Regulation (DSGVO) in...
Founder Team
Claudia_inTouch
Oct 22, 2026
A: Hello Robin, I'm sorry to hear that you didn't received reply from us: feedback probably got missed somehow... We replied to you right away. but, in few words: - We have a DPA that we can share. For data storage and processing, all our data centers, whose providers are formally appointed as subprocessors, are located within the EU/EEA. - You can configure SPF/DKIM/DMARC for your domain (and...
Q: Is it possible to create different workspaces/subaccount and allocate the number of emails to each?
Founder Team
Claudia_inTouch
Oct 12, 2026
A: Hello, yes of course, it is possible, but is not included inside the AppSumo LTD, you buy it directly from us. Feel free to connect us for more details, directly over email: [email protected]. BR Claudia
I'm considering purchasing your AppSumo lifetime deal for my online academy.
My workflow is as follows:
Skillplate automatically delivers a free ebook to new subscribers. My email marketing platform sends a follow-up email one day later promoting a related workshop hosted on Skillplate. A subsequent email asks subscribers to select multiple interests. I send regular newsletters segmented...
Founder Team
Claudia_inTouch
Oct 9, 2026
A: Hello Juan, What you described is feasible, but the first step still needs to be clarified: how will the recipients contacted by Skillplate be communicated to inTouch? Once that point is clear, the rest can be configured using Journeys linked to a list. For further details, here is our contact address: [email protected]. Claudia
Skillplate automatically sends the free ebook to subscribers who register through my landing page. I need those subscribers to be added automatically to an inTouch list so that I can start the follow-up email sequence.
Does inTouch support a direct integration with Skillplate, or can contacts be synchronized through a native integration, webhook, or another simp
Hello JuanMVillama, in order to add the contacts automatically in inTouch we can give you an API. we haven't a direct integration with Skillplate, but if you contact us over email ( [email protected]) we can evaluate if there are other integrations available. claudia
Looking to get out of Kit and Intouch looks like a nice option. Couple of questions:
1. is there an integration with Thrivecart?
2. How does Intouch compare to Kit? What am I losing if I convert to Intouch?
Founder Team
Claudia_inTouch
Oct 6, 2026
A: Hello, I'm sorry to be late, but I took time to evaluate the software you said. Regarding Thrivercart, I saw that integrates with third-party tools like Zapier, and we are there too. We will likely need to look into this further to understand exactly what kind of integration is required. For ThriveCart, we need to understand how ThriveCart is currently being used in order to answer. Can you...
How much can you segment your list when sending a campaign? Can you decide to send, for example, a campaign only for people who opened an email within the last 30 days?
In journeys, can you have different steps based on which link a recipient clicked in an email?
Founder Team
Daniele_inTouch
Sep 23, 2026
A: Hello, you can segment your list of contacts in many different ways when sending a campaign. Yes you can decide to send a campaign only to the subscribers who opened previous emails inthe last 30 days. In journes you can set steps based on the subscribers' interactions on the email content. The feature by which you will be able to set a new step on the journey based on the click on the...
Q: DPA/AVV, DSGVO and E-Mail
Since I haven’t receive any answers on my questions via Email, I’ll like to address it here:
Can you provide a Data Processing Agreement (DPA/AVV)?
And
Where exactly are customer/contact data and email campaign data stored and processed? Are all data centers and subprocessors located within Italy (the EU/EEA)? I need to know this because of the Data Protection Regulation (DSGVO) in...
Claudia_inTouch
Oct 22, 2026A: Hello Robin,
I'm sorry to hear that you didn't received reply from us: feedback probably got missed somehow...
We replied to you right away.
but, in few words:
- We have a DPA that we can share. For data storage and processing, all our data centers, whose providers are formally appointed as subprocessors, are located within the EU/EEA.
- You can configure SPF/DKIM/DMARC for your domain (and...
Share inTouch
Q: Is it possible to create different workspaces/subaccount and allocate the number of emails to each?
Claudia_inTouch
Oct 12, 2026A: Hello,
yes of course, it is possible, but is not included inside the AppSumo LTD, you buy it directly from us. Feel free to connect us for more details, directly over email: [email protected].
BR
Claudia
Share inTouch
Q: Integrations
Hello,
I'm considering purchasing your AppSumo lifetime deal for my online academy.
My workflow is as follows:
Skillplate automatically delivers a free ebook to new subscribers.
My email marketing platform sends a follow-up email one day later promoting a related workshop hosted on Skillplate.
A subsequent email asks subscribers to select multiple interests.
I send regular newsletters segmented...
Claudia_inTouch
Oct 9, 2026A: Hello Juan,
What you described is feasible, but the first step still needs to be clarified: how will the recipients contacted by Skillplate be communicated to inTouch? Once that point is clear, the rest can be configured using Journeys linked to a list. For further details, here is our contact address: [email protected].
Claudia
Share inTouch
Hello,
Thank you for your reply.
Skillplate automatically sends the free ebook to subscribers who register through my landing page. I need those subscribers to be added automatically to an inTouch list so that I can start the follow-up email sequence.
Does inTouch support a direct integration with Skillplate, or can contacts be synchronized through a native integration, webhook, or another simp
Hello JuanMVillama,
in order to add the contacts automatically in inTouch we can give you an API.
we haven't a direct integration with Skillplate, but if you contact us over email ( [email protected]) we can evaluate if there are other integrations available.
claudia
Q: Does Intouch integrate with Thrivecart?
Hello,
Looking to get out of Kit and Intouch looks like a nice option. Couple of questions:
1. is there an integration with Thrivecart?
2. How does Intouch compare to Kit? What am I losing if I convert to Intouch?
Claudia_inTouch
Oct 6, 2026A: Hello,
I'm sorry to be late, but I took time to evaluate the software you said.
Regarding Thrivercart, I saw that integrates with third-party tools like Zapier, and we are there too. We will likely need to look into this further to understand exactly what kind of integration is required.
For ThriveCart, we need to understand how ThriveCart is currently being used in order to answer. Can you...
Share inTouch
Q: Segmentation of campaigns
I have a few questions :
How much can you segment your list when sending a campaign? Can you decide to send, for example, a campaign only for people who opened an email within the last 30 days?
In journeys, can you have different steps based on which link a recipient clicked in an email?
Daniele_inTouch
Sep 23, 2026A: Hello,
you can segment your list of contacts in many different ways when sending a campaign. Yes you can decide to send a campaign only to the subscribers who opened previous emails inthe last 30 days.
In journes you can set steps based on the subscribers' interactions on the email content. The feature by which you will be able to set a new step on the journey based on the click on the...
Share inTouch