Juphy Reviews

4.8

4.80 stars
4.80 stars
96

Taco ratings

85
6
2
3
0
Showing 1 - 20 of 96 reviews
Verified Purchaser badge

Verified purchaser

Member since: Mar 2020Deals bought: 999
5 stars
5 stars
Posted: Mar 11, 2021

Time saver

If you are juggling multiple Social Media accounts. You know how much time it can take and that replying to incoming messages is important.
Collecting a whole bunch of social media channels under one support platform is a great time saver!
The idea of having to constantly log into each platform to reply to incoming messages is both exhausting and inconvenient, so brands are turning to customer support software for help.
With Juphy you'll be able to take care of customer messages on one screen, thanks to a powerful dashboard that not only allows you to view incoming messages, but also respond to them.
If you have multiple accounts to handle you should really consider a solution like this.
I have tried the web dashboard and it felt convenient to work with for me!

Founder Team
Cem_Juphy

Cem_Juphy

May 9, 2024

Hello!

I'd like to thank you for your kind words. We're glad that we could make you save time. We believe time is the most valued resource.

Regards,
Cem

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jan 2014Deals bought: 513
5 stars
5 stars
Posted: Mar 8, 2021

Communcate with user where they're at

Answer users request where they are at, be it FB or YouTube etc. will be so simple with Juphy. When email arrives, I believe this is going to be a killer app.

Rather than going crazy with login into all the social apps, do yourself a favour, get Juphy and bring some unified communications into your life.

Founder Team
Cem_Juphy

Cem_Juphy

May 9, 2024

Hello there,

It's great to see that Juphy makes your life easier! Thank you for the tacos.

Best,
Cem

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Dec 2020Deals bought: 13
5 stars
5 stars
Posted: Mar 7, 2021

Good Software

Its a good software. Recommended. Youtube issue is assured to be resolved.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Nov 2020Deals bought: 165
5 stars
5 stars
Posted: Mar 7, 2021

Sounds good so far

I have used it partially and it seems a decent tool. Clean website and well designed UI. I have bought 1 more code of it.

Founder Team
Cem_Juphy

Cem_Juphy

May 9, 2024

Hello,

We're glad you like our product! Thank you for the review.

Best,
Cem

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jun 2017Deals bought: 88
2 stars
2 stars
Posted: Mar 6, 2021

A bit concerned about the product

I Got this deal because I need a way to monitor YouTube comments on multiple channels. And YouTube notifications are not that great, and I often miss a comment or two.

So I bought the deal and went to configure my YouTube channels, only to find that this is not supported at the moment because Juphy have no more YouTube API credits.

The first troubles were reported in mid Feb, and the latest status message is from the 26 of Feb.

So for a week, customers have not been able to get messages from YouTube. And this makes me concerned.

We need to be able to trust a communication tool, to deliver the messages and not be down for a week. If it takes a week to solve an account issue at google which basically hurts all customers for a week, then this product is not as trustable as I hoped it to be.

Founder Team
Erdi_Juphy

Erdi_Juphy

May 9, 2024

Hello,

I understand your concern but we're not a liar or we're not an unknown product!

We're out there for 3 years, this YouTube situation came out because of YouTube's limited API quota. We faced this before and we upgraded our limits about in 30-40 days because the YouTube API team working very slowly.

We have maximum transparency for our 3.000+ customers on our public roadmap...

Helpful?
Share