Letterly - Plus Exclusive Questions

Showing 1 - 20 of 438 questions

Q: Without the ability to rename devices, managing the Letterly platform becomes confusing for an account holder!!

Dear Anton,
Just sent an email to you about this below:

Renaming devices would simplify user management significantly. For instance, differentiating test devices from actual user phones, is tough when all appear identical (all devices are exact same model). Without labels, device management is inefficient and confusing

Moreover, creating usernames and passwords for each user is vital, enabling unified histories and seamless remote communication. Relying on magic-link email logins necessitates separate company emails per user, complicating interactions, especially when users speak different languages. A traditional login system would streamline connections, enhancing app efficiency.

Can these features—user and device management—be included in the next update with sync capabilities? What is the expected timeline for this implementation?

canadian_ct_moversPLUSOct 26, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 28, 2024

A: Hello, Rose, thank you for writing!
I replied to your email, but I also wanted to respond here of course :)
Yes, we understand that for larger clients purchasing dozens of codes, this is a critically important feature. We completely agree with you and hope to implement it in future!
Thank you for choosing us 💜

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Q: I can't find the content I recorded on Android app

I've just logged in to the web Letterly on my coputer. I can't find the content I recorde on my Android Phone.

5a4ef342ed5f4f8fa0210422ecce5872PLUSOct 20, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 21, 2024

A: Hi!
Thanks for reaching out!
The sync between devices is not out yet, as we're waiting for the approval from AppStore and Google Play. So, we kindly ask you to wait please 🙏

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Q: WatchOS

Great app, but I would highly recommend making a good watchOS version!! This would be a killer for all Apple Watch users. That would allow us to speak well written emails and WhatsApp answers on the watch

0c5458688b8a4c458a115b2d213e0306PLUSOct 19, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 21, 2024

A: Hi! Thanks for the suggestion, we would love to make a watch app one day, yes! :)

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Q: Roadmap?

Hi! Since your Roadmap is internal facing, I would love to know what your current priorities are and any approximate planned release dates. Thanks!

nickurbanPLUSOct 9, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 10, 2024

A: Hi!
Thanks for the question :)
These are the things we are currently working on 🙂
- sync between app and web (we’ve already finished it, now we just need to wait for the moderation to go through)
- alpha version of web
- custom rewrite options
- search bar
- tagging notes
- mac app

Can't promise the exact timeline, but we do our best to have it done asap 🥹💜🙏

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Q: How do I buy one more code?

I realized that I need another device and the code can't be shared.

andy6298PLUSOct 9, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 9, 2024

A: Hi! No worries! Please email us at hi@letterly.app to see what we could do :) thanks!

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