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Verified purchaser
Disappointed
I purchased LiveWebinar in April 2023. I was super excited. Tried to use it with live conferences (one on ones, with real guests) and I could not hear the other person. Neither could get their mics to work. I tested it myself as a guest and a host, thinking they were doing something wrong and hoping to show them how to fix it, and could not sign on as a guest either. As a guest, there was an entire process to test the mic; too much friction for my clients. I reached out to support a few times; they were responsive in that they got back to me quickly. I appreciated that.
Unfortunately, they kept sending me back to their articles that didn't help. They do have extensive documentation, but it didn't help. I tried to reconfigure several times, thinking I had put it on Webinar setting instead of meeting setting, but to no avail. I have used lots of video conferencing platforms as a host and guest and have never ran into permanent issues connecting the audio.
Also, having their branding overly emphasized was annoying. I could have lived with the branding if it was usable for me. But not being able to hear my clients and asking them to go through an entire testing process is not workable. So, I have a $198 USD lifetime plan that I can't use. Unfortunate for something that had so much promise.
Karolina_LiveWebinar
May 9, 2024Hello,
Thank you for sharing your experience, and we sincerely apologize for the challenges you've encountered. We understand the importance of smooth audio and video connections in your live conferences, and we're committed to resolving this matter for you.
To provide personalized assistance and address the specific issues you're facing, we kindly request that you reach out to our dedicated...
Verified purchaser
Try on you own Risk
This is not a new platform, but UI is extremely basic and complicated, virtual background can is risky affair, i tried with an interview and failed miserably. Not a trust worthy platform like Zoom or webinar jam. If you have used any good product like Zoom/Teams/Webinar Jam this will be downgrade, they are taking hell lot of time to improve at slowest speed possible. Best of luck, whoever dare to reliable. I witness one of the most unreelable service ever. You mess-up with webinar platform, you are done as a business owner. Highly not recommended to serious buinesses and startups.
Karolina_LiveWebinar
May 9, 2024Hello,
I wanted to take a moment to express my gratitude for your feedback on our platform. Your insights are invaluable to us as we continually strive to enhance our services.
First and foremost, I'd like to apologize for the challenges you've encountered with our platform. Your experience is important to us, and we are committed to addressing your concerns. To that end, we would greatly...
Verified purchaser
Complicated Set Up and Basic Designs
This is a review coming from a business owner. I invested in Live Webinar because someone I trust recommended it to me, having purchased a license a few years ago.
I've had the platform for over a month and attended the live trainings webinars. I've spent about 10 hours so far working through all of the many settings that have to be set up for every webinar. I haven't used it for a live webinar yet because I'm still working with the support team to try and get the registration pages, waiting pages etc to look OK.
The page builder is really basic and the platform doesn't come with any templates, so you'll have to build your own from scratch. The text editor allows you to build basic text, set different H headlines and change the text colour. The font size and style is preset so can't be changed. There are a few annoying things such as breaking the text, mid-word, when wrapping a line of text. The font size and colour for the agenda cannot be changed and neither can the agenda text box background colour. So when the text populates the agenda module (from the drag and drop page builder) you might run into problems such as I have with the text not visible.
Many of the functions are pay gated, so you'll have to upgrade for the many bits and pieces that you would normally expect to find included. I was planning on upgrading my licence tier but I'm not sure this is going to work out for me, because of the amount of hours it takes to set the app up.
I'm still using Google Meet because it's so much easier to build an optin page and drop a Meet link than setting up this app.
I haven't used it for any live webinars yet because it's been so problematic in the set up phase. Customer Support is excellent and very helpful.
I'm not new to webinar apps but I am new to live webinar.
Karolina_LiveWebinar
May 9, 2024Hi Nina,
Thank you for your feedback.
I am sure we can help you with page templates in order to get the best result. Please just contact us on support@livewebinar.com and let us know what you'd like to achieve.
We are always happy to help :)
Best Regards,
Verified purchaser
Event Marketing Power Tool
I've used more than a few webinar tools over the past decade, but LiveWebinar is now my "go to" option, especially with its continuing improvements.
I started using LiveWebinar when I purchased it for a company I was working with almost two years ago. We had used GoToWebinar before, and we had Microsoft Teams webinar available. But we needed an affordable and easy to use system that didn't require a huge learning curve.
Even in its earlier version, LiveWebinar fit the bill. It was easy to setup, and we ran our webinars with very little prep time.
I've since purchase LiveWebinar for my own marketing toolbox, and I now regularly recommend it to my marketing industry colleagues and contacts.
My primary recommendations are based on how I use it for the event marketing segment of my digital marketing toolbox:
-) Direct integration with LinkedIn and Facebook, if possible, especially their event forms.
-) Also, direct integration with EventBrite and Meetup.com, which I have also used to promote webinars.
-) Updated UI/UX design, as the current version seems to be based on 2010 design.
-) Consider expanding to larger event marketing options (like Hopin's, for example).
LiveWebinar was one of my best AppSumo investment. But even without the AppSumo deal, this is still a worthwhile investment for online event marketers.
Verified purchaser
THIS GOES ON MY FAVORITES LIST!!!
Just had an awesome time hanging out with my friends - work and play virtually! We were all blown away. I tested out the website's embedding features, live-streamed on YouTube, and used the CC and translation features - all worked perfectly!
I was hesitant at first with the interface seeming overwhelming, but it's easy and super polished overall. The video and sound quality are incredible and I'm glad I finally started using this product. We were all having so much fun, I even forgot Zoom existed! 🤯
Oh and by the way, 15 tacos on me - I am officially a LiveWebinar fan! 🌮💻