1) Can I generate a report of a Google profile I am not managing? For example, can I add a random Google profile to get a report? When I am prospecting for clients, not all my prospects end up being clients. But, I would need the report before they become a client. I hope that makes sense.
2) Can you let me know the price for adding additional locations? For example, if I get tier 1 or 2 and I don't want the additional AI credits, or keywords, can I still add additional locations for a cost?
3) In the description, you mentioned that performance reports are available for all tiers, but you mentioned that the rank tracker report is only available for Tier 2 and 3. Could you clarify? Is there a difference between the performance report and the rank tracker report?
A: Thanks for your questions — happy to clarify everything for you:
1. You can run a quick scan on a Google Business Profile that you don’t manage, which gives you a basic visibility overview. However, full reporting and ongoing tracking require access/management rights to the profile, since we need to retrieve data directly from Google.
2. At this moment, we don’t offer location-based add-ons, but we’re actively working on it. Soon, you’ll be able to add more locations regardless of your current tier.
3. Great catch! Currently, we haven’t implemented strict feature limitations per tier (yet), which is why you may see full functionality across plans. However, once restrictions are live, full Rank Tracker reports will be available starting from Tier 2+. Performance reports in general will remain accessible across all plans.
Lastly — just so you know — white-label features are available from Tier 4 and up. We're also introducing more flexible branding and report customization options soon!
Let me know if you'd like a full demo or walkthrough 😊
I mean if a decide for tier 1 now and I have more customers in the future is possible to upgrade to a new tier (even if it is not available on AppSumo).
A: Yes, absolutely — the best way to handle that would be to contact AppSumo support directly. They can help you with upgrading your tier or applying any available options in case the original deal is no longer listed.
Let us know if you need help along the way — we’re happy to assist!
Q: When it says 10, 25, 150 keywords etc, what does that mean?
On Tier 1 as you can have 5 location does that mean you can track 10 keywords for each business or is it just 10 keywords over the 5 businesses? Then for Tier 2 for example and it says 25 keywords, does that mean that you can track 25 keywords for each of the 10 locations?
You’ll find all the details about keyword tracking and plan limits in our Knowledge Base here: 👉 https://help.ratingcaptain.com/
It covers exactly how keywords are counted across different locations and tiers. If anything is unclear after reviewing, feel free to reach out to support@ratingcaptain.com – we’re happy to help! 💬
To better understand what you're looking for, please email us at support@ratingcaptain.com with more details about the type of access or view you'd like the panel to have, and what it should be used for. We’ll be happy to pass this on to our product team! 💬
Q: Reports
Hi There,
I have a few questions for you.
1) Can I generate a report of a Google profile I am not managing? For example, can I add a random Google profile to get a report? When I am prospecting for clients, not all my prospects end up being clients. But, I would need the report before they become a client. I hope that makes sense.
2) Can you let me know the price for adding additional locations? For example, if I get tier 1 or 2 and I don't want the additional AI credits, or keywords, can I still add additional locations for a cost?
3) In the description, you mentioned that performance reports are available for all tiers, but you mentioned that the rank tracker report is only available for Tier 2 and 3. Could you clarify? Is there a difference between the performance report and the rank tracker report?
PawelBurda
Apr 23, 2025A: Thanks for your questions — happy to clarify everything for you:
1. You can run a quick scan on a Google Business Profile that you don’t manage, which gives you a basic visibility overview. However, full reporting and ongoing tracking require access/management rights to the profile, since we need to retrieve data directly from Google.
2. At this moment, we don’t offer location-based add-ons, but we’re actively working on it. Soon, you’ll be able to add more locations regardless of your current tier.
3. Great catch! Currently, we haven’t implemented strict feature limitations per tier (yet), which is why you may see full functionality across plans. However, once restrictions are live, full Rank Tracker reports will be available starting from Tier 2+. Performance reports in general will remain accessible across all plans.
Lastly — just so you know — white-label features are available from Tier 4 and up. We're also introducing more flexible branding and report customization options soon!
Let me know if you'd like a full demo or walkthrough 😊
Share Local Rank Tracker
Q: Can I update the tiers in the future?
I mean if a decide for tier 1 now and I have more customers in the future is possible to upgrade to a new tier (even if it is not available on AppSumo).
PawelBurda
Apr 23, 2025A: Yes, absolutely — the best way to handle that would be to contact AppSumo support directly. They can help you with upgrading your tier or applying any available options in case the original deal is no longer listed.
Let us know if you need help along the way — we’re happy to assist!
Share Local Rank Tracker
Q: When it says 10, 25, 150 keywords etc, what does that mean?
On Tier 1 as you can have 5 location does that mean you can track 10 keywords for each business or is it just 10 keywords over the 5 businesses? Then for Tier 2 for example and it says 25 keywords, does that mean that you can track 25 keywords for each of the 10 locations?
PawelBurda
Apr 15, 2025A: Thanks for your question! 🙌
You’ll find all the details about keyword tracking and plan limits in our Knowledge Base here:
👉 https://help.ratingcaptain.com/
It covers exactly how keywords are counted across different locations and tiers. If anything is unclear after reviewing, feel free to reach out to support@ratingcaptain.com – we’re happy to help! 💬
Share Local Rank Tracker
That information is not available on your help page.
Q: Different access to the platform
Is there a plan to have a panel specifically for viewing certain businesses to share with others?
PawelBurda
Apr 15, 2025A: Thanks for your question!
To better understand what you're looking for, please email us at support@ratingcaptain.com with more details about the type of access or view you'd like the panel to have, and what it should be used for. We’ll be happy to pass this on to our product team! 💬
Share Local Rank Tracker
Q: Is there a "Check Visibility" widget that we can embed to our own sites?
PawelBurda
Apr 15, 2025A: Thanks for your question!
We don’t offer a “Check Visibility” widget that can be embedded directly on external sites.
Share Local Rank Tracker