Please localize the report email, as I am receiving the report email in Polish. Furthermore, a logo that I have stored in the Local Rank Tracker is displayed distorted in the report. Thank you!
i really love this tool and i want to buy the highest tier.The only problem is how can i use it in french?I'm in the french market and all my clients speak french how can i still use the software?Also can you commit to translate this tool in french?I think many of us in the french Market are waiting for this to buy.
A: Great questions — in terms of accuracy, Rating Captain is just as good, if not better! 🔥 We’ve put a lot of work into ensuring our local rank tracking is reliable and reflects real-time search behavior.
I'd be happy to show you everything in action — let’s schedule a quick online demo so I can walk you through the platform and all the features (including what's already there and what's coming soon like auto post scheduler & competitor spy 👀).
Let me know what time works best for you or feel free to book directly on our site! 💬
I just purchased tier-4 from Australia and added my gmail to ratingcaptain. Its the same gmail that is the owner of my location but rating captain is saying no location detected. How to resolve this issue please? Please note it is note a SAB. Thanks
A: If your location isn’t being detected despite using the correct Gmail account, the best way to resolve this quickly is to contact our support team directly at support@ratingcaptain.com. They’ll be able to take a closer look at your account and help get everything up and running smoothly.
A: I’d be happy to walk you through the key differences during a short demo. Would you like to schedule a quick call to go over the details and see which solution best fits your needs? Let me know what works for you!
Q: Are you planning on adding Service Area Business (SAB) Tracking?
Hi, I'm interested in the Tier 5 package, but I see you mentioned "a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business..."
Like a commenter mentioned, "all your main competitors offer SAB tracking, including Local Falcon, Local Dominator, Bright Local, GridMyBusiness", so it has to be possible.
Most of the businesses I will be tracking are SABs. Are you planning on added that capability?
Isn't it possible to manually add the address business registered with Google or just add general location in the middle of your service area so you can track rankings for that area?
A: Thanks for reaching out and for your interest in our Tier 5 package — I really appreciate the thoughtful question.
At the moment, I don’t have confirmed information regarding Service Area Business (SAB) tracking support. However, I highly recommend reaching out directly to our product team via support@ratingcaptain.com — they’ll be able to provide the most accurate update or roadmap insight.
If i add a gmb, can i use the ranking grid to track other places and other company gmb positions that are not connected to that gmail ? also is the creation of the ranking grid responsive, as in i refreesh and it will give realtime positions or is it collected at a set date/everyday and we have no other input with the ranking grid ? Thanks in advance
A: Great question — yes, you can scan and monitor other Google Business Profiles using the ranking grid, even if they’re not connected to your Gmail. However, please note that without ownership or management access, you won’t be able to interact with those profiles (e.g., respond to reviews or manage info).
As for the ranking grid itself — the data is updated daily, not in real-time. This ensures consistency and reliability in tracking your local SEO performance over time. Right now, manual refreshes aren’t supported, but daily updates give a solid overview of your visibility and keyword positions.
Let me know if you’d like a quick walkthrough of how it works! 😊
Q: I am very interested in buying the top tier but dependent on a few things.
I currently use Paige by merchyant and or search atlas. It responds to reviews, makes posts automatically without me telling it much has grid and ranking reports among other things but these are the main ones needed. If they aren’t already there are they going to be? Thanks
A: Many of the things you mentioned are already part of our platform — like automatic replies to reviews, post creation, keyword ranking reports, and more. And we’re constantly developing new features to make sure you're always ahead of the game.
Let’s jump on a quick call and I’ll walk you through everything. Just let me know what time works for you! 😊
A: You can easily schedule a demo by clicking the "Contact Sales" button directly on our website – it’ll take you to our booking calendar so you can choose a time that works best for you.
Alternatively, feel free to message me directly here, and I’ll be happy to arrange a convenient time for us to connect.
A: No, a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business operates as a Service Area Business (SAB) without a listed address, our tool may not provide reliable tracking data.
It doesn't make it difficult and ALL your main competitors have it (Local Falcon, Local Dominator, Bright Local, GridMyBusiness etc etc
Just say you are missing this feature rather than make excuses 👀😅
Q: Local Rank Traker for South Africa
Good day
I tried the Free offering to rank some of my clients, one being an electrician. I mention as it is a common trade, easily analysed. Question is that my local electrician in South Africa ranks 20 against businesses that are in USA, how does that work?
I really want to buy this product but unable to determine fir for purpose, please help.
Thank you for reaching out! To better assist you, please contact our support team at support@ratingcaptain.com with more details and any relevant screenshots. We’ll be happy to help clarify this issue and ensure the product meets your needs.
Q: Are you going to increase the amount of data points on the Local Rank Tracker map results?
Every other local rank tracker map I've looked at has more data points. It seems to be an industry standard while your maps dta points seem to be much more spread out. Is your team planning yon increasing the amount of data points on the Local Rank Tracker map results to model what seems to be an industry standard?
How far is that auto-pilot feature on the roadmap? Honestly, without it, this product is like any other not-automated product in the market. I truly hope you guys will expedite this feature, before it becomes mainstream and loses its competitive advantage.
Quality of the ai writing is average. For some reason, it uses vocabulary that is not very commonly used in the US. Can I integrate ChatGPT?
Yes! Look it up here - https://headwayapp.co/rating-captain-updates
Q: How exactly does the service provide the opportunity to research the effectiveness of competitors?
Please provide answers:
1) How exactly can I use the service to get detailed information about the effectiveness of keywords and competitors' strategies? What functionality is responsible for this?
2) How exactly can I analyze competitors' strategies through the service to gain a competitive advantage? To be honest, I couldn't figure out where to look for this and how to use it.
A: Great questions! Here’s how you can use our service to analyze competitors and gain insights into their effectiveness:
1️⃣ Keyword & Competitor Strategy Analysis Our platform helps you track keyword rankings and compare them with competitors. The Rank Tracker feature allows you to monitor how your competitors rank for specific keywords in your area. You can check their visibility on Google Maps and track keyword fluctuations over time.
2️⃣ Competitor Strategy Insights To analyze competitors effectively, you can:
Monitor their rankings in the Rank Tracker to see which keywords they dominate. Compare your visibility against competitors in local search results. Use AI-driven insights to understand where your business might have gaps compared to competitors. Check reviews and ratings to see what customers appreciate about their business and identify areas where you can improve. If you’re unsure where to find these features, I’d be happy to walk you through them in a quick demo. Let me know if you'd like to set up a time!
HI I have purchased T4 I want to ask two questions 1. Are there batches of products being put on the shelves/edited? Currently this has to be done manually. 2. If I were to be an agent, I would first make a proposal to the client. Inform his competitors of the current situation report, I may not have the authority at first Is there a way that I can search for keywords in a region directly without adding my business account first, and list all competitors and their ranking status?
Currently, products cannot be edited or added in batches directly through our tool. All changes need to be made manually.
Regarding competitor analysis, you can use our free audit tool available on our homepage. This allows you to analyze competition and generate new leads without needing to add your business account first.
Q: Will AppSumo purchasers get access to ALL future updates?
I'm considering buying the Tier 5 package, but first I want to know if AppSumo purchasers will have access to all future updates. Can you please explain, in detail, what AppSumo purchasers can expect in terms of receiving future updates for the platform. Thanks in advance.
A: Hi there! Yes, all future updates will be included. Of course, we may have separate products in the future (like we do now for reviews collection) which won't be included, but Local Rank Tracker will have all features included in AppSumo plans.
Q: Roadmap functionality / future upgrades will be added to Appsumo license>
When i purchase a tier 1 license via Appsumo, will i be getting access to all items listed on the roadmap now and in the future as they would be released?
A: Yes, at the moment we're releasing everything to all the plans, including AppSumo users. Of course, in the future we may have some new products that could be separate.
Q: italian language
Does the product support italian language for report and tool?
Thank you
Mateusz_RatingCaptain
Dec 16, 2024A: You can generate Italian reply responses and post content. Unfortunately the dashboard and the reports are English-only.
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Q: Localize email report
Please localize the report email, as I am receiving the report email in Polish. Furthermore, a logo that I have stored in the Local Rank Tracker is displayed distorted in the report. Thank you!
Share Local Rank Tracker
Q: Schedule a call
I have some questions in regards this. Can we schedule a call
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Q: hi
i really love this tool and i want to buy the highest tier.The only problem is how can i use it in french?I'm in the french market and all my clients speak french how can i still use the software?Also can you commit to translate this tool in french?I think many of us in the french Market are waiting for this to buy.
Share Local Rank Tracker
Q: Accuracy and Feature
How accurate is it in comparison to local dominator and local falcon?
It would be great if you can add auto post scheduler and also competitor spy option
PawelBurda
Apr 4, 2025A: Great questions — in terms of accuracy, Rating Captain is just as good, if not better! 🔥
We’ve put a lot of work into ensuring our local rank tracking is reliable and reflects real-time search behavior.
I'd be happy to show you everything in action — let’s schedule a quick online demo so I can walk you through the platform and all the features (including what's already there and what's coming soon like auto post scheduler & competitor spy 👀).
Let me know what time works best for you or feel free to book directly on our site! 💬
Share Local Rank Tracker
Q: My location is not detected
Hi,
I just purchased tier-4 from Australia and added my gmail to ratingcaptain. Its the same gmail that is the owner of my location but rating captain is saying no location detected.
How to resolve this issue please? Please note it is note a SAB.
Thanks
PawelBurda
Apr 4, 2025A: If your location isn’t being detected despite using the correct Gmail account, the best way to resolve this quickly is to contact our support team directly at support@ratingcaptain.com. They’ll be able to take a closer look at your account and help get everything up and running smoothly.
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Q: RatingCaptain vs Merchynt.com
Hi Pawel,
How would you conpair RatingCaptain (Local Rank Tracker) vs Merchynt.com
Thanks in advance.
Frank
PawelBurda
Mar 26, 2025A: I’d be happy to walk you through the key differences during a short demo. Would you like to schedule a quick call to go over the details and see which solution best fits your needs? Let me know what works for you!
Share Local Rank Tracker
I am interested in that demo ... i was also looking at Merchynt
I am also interested in that demo ... I was also looking at Merchynt, too!
https://ratingcaptaincom.pipedrive.com/scheduler/2rR7wYcE/rc-local
Q: Are you planning on adding Service Area Business (SAB) Tracking?
Hi, I'm interested in the Tier 5 package, but I see you mentioned "a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business..."
Like a commenter mentioned, "all your main competitors offer SAB tracking, including Local Falcon, Local Dominator, Bright Local, GridMyBusiness", so it has to be possible.
Most of the businesses I will be tracking are SABs. Are you planning on added that capability?
Isn't it possible to manually add the address business registered with Google or just add general location in the middle of your service area so you can track rankings for that area?
PawelBurda
Apr 4, 2025A: Thanks for reaching out and for your interest in our Tier 5 package — I really appreciate the thoughtful question.
At the moment, I don’t have confirmed information regarding Service Area Business (SAB) tracking support. However, I highly recommend reaching out directly to our product team via support@ratingcaptain.com — they’ll be able to provide the most accurate update or roadmap insight.
Share Local Rank Tracker
Q: Ranking grid
If i add a gmb, can i use the ranking grid to track other places and other company gmb positions that are not connected to that gmail ? also is the creation of the ranking grid responsive, as in i refreesh and it will give realtime positions or is it collected at a set date/everyday and we have no other input with the ranking grid ?
Thanks in advance
PawelBurda
Apr 4, 2025A: Great question — yes, you can scan and monitor other Google Business Profiles using the ranking grid, even if they’re not connected to your Gmail. However, please note that without ownership or management access, you won’t be able to interact with those profiles (e.g., respond to reviews or manage info).
As for the ranking grid itself — the data is updated daily, not in real-time. This ensures consistency and reliability in tracking your local SEO performance over time. Right now, manual refreshes aren’t supported, but daily updates give a solid overview of your visibility and keyword positions.
Let me know if you’d like a quick walkthrough of how it works! 😊
Share Local Rank Tracker
Q: I am very interested in buying the top tier but dependent on a few things.
I currently use Paige by merchyant and or search atlas. It responds to reviews, makes posts automatically without me telling it much has grid and ranking reports among other things but these are the main ones needed. If they aren’t already there are they going to be? Thanks
PawelBurda
Apr 4, 2025A: Many of the things you mentioned are already part of our platform — like automatic replies to reviews, post creation, keyword ranking reports, and more. And we’re constantly developing new features to make sure you're always ahead of the game.
Let’s jump on a quick call and I’ll walk you through everything. Just let me know what time works for you! 😊
Share Local Rank Tracker
Q: Demo
How do I contact you to request a demo?
PawelBurda
Apr 4, 2025A: You can easily schedule a demo by clicking the "Contact Sales" button directly on our website – it’ll take you to our booking calendar so you can choose a time that works best for you.
Alternatively, feel free to message me directly here, and I’ll be happy to arrange a convenient time for us to connect.
Looking forward to hearing from you!
Share Local Rank Tracker
Q: Does this work for Service Area Businesses (SABs)?
Does this work for Service Area Businesses (SABs) - ie without physical addresses?
PawelBurda
Mar 26, 2025A: No, a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business operates as a Service Area Business (SAB) without a listed address, our tool may not provide reliable tracking data.
Share Local Rank Tracker
It doesn't make it difficult and ALL your main competitors have it (Local Falcon, Local Dominator, Bright Local, GridMyBusiness etc etc
Just say you are missing this feature rather than make excuses 👀😅
Q: Local Rank Traker for South Africa
Good day
I tried the Free offering to rank some of my clients, one being an electrician. I mention as it is a common trade, easily analysed. Question is that my local electrician in South Africa ranks 20 against businesses that are in USA, how does that work?
I really want to buy this product but unable to determine fir for purpose, please help.
Thank you
Tash
PawelBurda
Mar 24, 2025A: Hello Tash,
Thank you for reaching out! To better assist you, please contact our support team at support@ratingcaptain.com with more details and any relevant screenshots. We’ll be happy to help clarify this issue and ensure the product meets your needs.
Share Local Rank Tracker
Would appreciate feedback please
Q: Are you going to increase the amount of data points on the Local Rank Tracker map results?
Every other local rank tracker map I've looked at has more data points. It seems to be an industry standard while your maps dta points seem to be much more spread out. Is your team planning yon increasing the amount of data points on the Local Rank Tracker map results to model what seems to be an industry standard?
PawelBurda
Mar 24, 2025A: Yes! We have it already planned and it will be included in the next update. Thank you for your suggestion and patience!
Share Local Rank Tracker
Q: Auto-pilot posting + sending traffic signals
Does it have a feature to upload (or generate) a list of keywords, and create a post every week automatically on auto-pilot?
Does it have a feature to send traffic signals like Agency Assassin and others do?
Thank you
Mateusz_RatingCaptain
Jan 7, 2025A: 1. This actually sounds like a great feature. We have something similar on the roadmap.
2. You mean like changes in your profiles' stats?
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Verified purchaser
How far is that auto-pilot feature on the roadmap? Honestly, without it, this product is like any other not-automated product in the market. I truly hope you guys will expedite this feature, before it becomes mainstream and loses its competitive advantage.
Quality of the ai writing is average. For some reason, it uses vocabulary that is not very commonly used in the US. Can I integrate ChatGPT?
Hmm could you please send some examples on mateusz@ratingcaptain.com? Thanks!
As for automations, we are working on it and plan to release in Q2.
Is there a way for us to see the roadmap?
Yes! Look it up here - https://headwayapp.co/rating-captain-updates
Q: How exactly does the service provide the opportunity to research the effectiveness of competitors?
Please provide answers:
1) How exactly can I use the service to get detailed information about the effectiveness of keywords and competitors' strategies? What functionality is responsible for this?
2) How exactly can I analyze competitors' strategies through the service to gain a competitive advantage? To be honest, I couldn't figure out where to look for this and how to use it.
PawelBurda
Mar 20, 2025A: Great questions! Here’s how you can use our service to analyze competitors and gain insights into their effectiveness:
1️⃣ Keyword & Competitor Strategy Analysis
Our platform helps you track keyword rankings and compare them with competitors. The Rank Tracker feature allows you to monitor how your competitors rank for specific keywords in your area. You can check their visibility on Google Maps and track keyword fluctuations over time.
2️⃣ Competitor Strategy Insights
To analyze competitors effectively, you can:
Monitor their rankings in the Rank Tracker to see which keywords they dominate.
Compare your visibility against competitors in local search results.
Use AI-driven insights to understand where your business might have gaps compared to competitors.
Check reviews and ratings to see what customers appreciate about their business and identify areas where you can improve.
If you’re unsure where to find these features, I’d be happy to walk you through them in a quick demo. Let me know if you'd like to set up a time!
Share Local Rank Tracker
Q: Batch product addition/regional query
HI
I have purchased T4
I want to ask two questions
1. Are there batches of products being put on the shelves/edited? Currently this has to be done manually.
2. If I were to be an agent, I would first make a proposal to the client.
Inform his competitors of the current situation report, I may not have the authority at first
Is there a way that I can search for keywords in a region directly without adding my business account first, and list all competitors and their ranking status?
PawelBurda
Mar 20, 2025A: Thank you for reaching out!
Currently, products cannot be edited or added in batches directly through our tool. All changes need to be made manually.
Regarding competitor analysis, you can use our free audit tool available on our homepage. This allows you to analyze competition and generate new leads without needing to add your business account first.
Let me know if you have any further questions!
Share Local Rank Tracker
Q: Will AppSumo purchasers get access to ALL future updates?
I'm considering buying the Tier 5 package, but first I want to know if AppSumo purchasers will have access to all future updates. Can you please explain, in detail, what AppSumo purchasers can expect in terms of receiving future updates for the platform. Thanks in advance.
Mateusz_RatingCaptain
Mar 13, 2025A: Hi there! Yes, all future updates will be included. Of course, we may have separate products in the future (like we do now for reviews collection) which won't be included, but Local Rank Tracker will have all features included in AppSumo plans.
Share Local Rank Tracker
Q: Roadmap functionality / future upgrades will be added to Appsumo license>
When i purchase a tier 1 license via Appsumo, will i be getting access to all items listed on the roadmap now and in the future as they would be released?
Mateusz_RatingCaptain
Mar 13, 2025A: Yes, at the moment we're releasing everything to all the plans, including AppSumo users. Of course, in the future we may have some new products that could be separate.
Share Local Rank Tracker
Q: Does it support GMB in Indonesia?
Can we use the local rank tracker and insight to check GMB located in Indonesia?
Mateusz_RatingCaptain
Mar 13, 2025A: Of course! Feel free to give it a try.
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