I had bought T2 a year ago I think, it had coworker and now when I click on coworker it say upgrade to T4? Can you please explain has you changed the T2 package?
Q: Is there an API for Local Rank Tracker, am looking to pull in the seo heat map and white label report?
Founder Team
PawelBurda
Dec 3, 2025
A: in the highest tier you also get access to the API integration plus Locker Studio (our Looker-based reporting layer), which allows you to build fully custom dashboards and reports for your clients under your own brand.
This is useful if you want deeper analytics or completely personalized reporting beyond the standard white-label dashboard.
Are the keyword limits per month or one time use? What happened after they are used? Do you sell more in a different package. I see there is a lot of activation issues is that on your side or appsumo side? Can clients connect their accounts by themselves or I need admin permit from them to onboard them into the platform? Thanks
Founder Team
PawelBurda
Dec 3, 2025
A: 1) What happens after the keywords are added? Nothing expires — once you add keywords to your account, they stay there permanently. You manage them however you want: rename, delete, move between client profiles, organize by locations, etc.
2) Are keyword limits monthly or one-time? They are one-time. You get a global pool of keywords for your account (for example: 50, 100, 200 depending on the...
Got it. Do Clients need to give us permition/googleadmin level to bring their GMB into RatingCaptain? If I would not have to get them access is better for us as they do not discover the RC app, this as I understand RC does not offer white level CNAME to provide access to our clients as with our company branding. Not sure if I’m clear. Ultimately just want to know how GMB profile is connected to RC
I had my Tier 3 account activated yesterday, but it still shows as a trial. I scheduled a demo to address this issue for the 4th at 9 am, as it might be a glitch, but I received an email saying my meeting was canceled. I logged out and back in this morning, and my account is still in trial. Could you please fix this error or reactivate my scheduled meeting, because I have some other questions as well? Thanks.
Founder Team
PawelBurda
Dec 3, 2025
A: AppSumo has been experiencing onboarding and auto-activation glitches recently, which is why some accounts stay in trial mode even after the code is redeemed. That’s exactly why in our Help Center the very first link leads to manual license activation, because it resolves the issue instantly.
Here’s how to fix it now:
Log in to the app: https://local.ratingcaptain.com/login
Hello, I purchased Tire 3 and when try to Activate it says account already exists while till date I never used Local rank tracker and never heard about this. Even after that I try to login with email that it says already exists when time of login it says no account exists with this email. Too strange!! Please can you help me to activate account. Have anyone face this issue or I am the only one.
Founder Team
PawelBurda
Dec 3, 2025
A: AppSumo has been experiencing onboarding and auto-activation glitches recently, which is why some accounts stay in trial mode even after the code is redeemed. That’s exactly why in our Help Center the very first link leads to manual license activation, because it resolves the issue instantly.
Here’s how to fix it now:
Log in to the app: https://local.ratingcaptain.com/login
Q: Cowoekrs
I had bought T2 a year ago I think, it had coworker and now when I click on coworker it say upgrade to T4? Can you please explain has you changed the T2 package?
Share Local Rank Tracker
Q: Is there an API for Local Rank Tracker, am looking to pull in the seo heat map and white label report?
PawelBurda
Dec 3, 2025A: in the highest tier you also get access to the API integration plus Locker Studio (our Looker-based reporting layer), which allows you to build fully custom dashboards and reports for your clients under your own brand.
This is useful if you want deeper analytics or completely personalized reporting beyond the standard white-label dashboard.
Share Local Rank Tracker
any documentation i could look at, prepurchase?
https://help.ratingcaptain.com/Google-Looker-Studio-Rating-Captain-Local-21cb60b687b980b4a7c4ccfbb0d959ad
Q: What happen after keywords are done ?
Are the keyword limits per month or one time use? What happened after they are used? Do you sell more in a different package. I see there is a lot of activation issues is that on your side or appsumo side? Can clients connect their accounts by themselves or I need admin permit from them to onboard them into the platform? Thanks
PawelBurda
Dec 3, 2025A: 1) What happens after the keywords are added?
Nothing expires — once you add keywords to your account, they stay there permanently. You manage them however you want: rename, delete, move between client profiles, organize by locations, etc.
2) Are keyword limits monthly or one-time?
They are one-time.
You get a global pool of keywords for your account (for example: 50, 100, 200 depending on the...
Share Local Rank Tracker
Got it. Do Clients need to give us permition/googleadmin level to bring their GMB into RatingCaptain? If I would not have to get them access is better for us as they do not discover the RC app, this as I understand RC does not offer white level CNAME to provide access to our clients as with our company branding. Not sure if I’m clear. Ultimately just want to know how GMB profile is connected to RC
And I’m planning to get the tier5
Yes, at least from menagment level
Q: Why is my account in trial mode?
I had my Tier 3 account activated yesterday, but it still shows as a trial. I scheduled a demo to address this issue for the 4th at 9 am, as it might be a glitch, but I received an email saying my meeting was canceled. I logged out and back in this morning, and my account is still in trial. Could you please fix this error or reactivate my scheduled meeting, because I have some other questions as well?
Thanks.
PawelBurda
Dec 3, 2025A: AppSumo has been experiencing onboarding and auto-activation glitches recently, which is why some accounts stay in trial mode even after the code is redeemed. That’s exactly why in our Help Center the very first link leads to manual license activation, because it resolves the issue instantly.
Here’s how to fix it now:
Log in to the app: https://local.ratingcaptain.com/login
Go to Account &...
Share Local Rank Tracker
Q: Why there is issue in Code redemption
Hello,
I purchased Tire 3 and when try to Activate it says account already exists while till date I never used Local rank tracker and never heard about this. Even after that I try to login with email that it says already exists when time of login it says no account exists with this email. Too strange!! Please can you help me to activate account. Have anyone face this issue or I am the only one.
PawelBurda
Dec 3, 2025A: AppSumo has been experiencing onboarding and auto-activation glitches recently, which is why some accounts stay in trial mode even after the code is redeemed. That’s exactly why in our Help Center the very first link leads to manual license activation, because it resolves the issue instantly.
Here’s how to fix it now:
Log in to the app: https://local.ratingcaptain.com/login
Go to Account &...
Share Local Rank Tracker