Hello, "if and when" will you introduce updates? The last update was in July 2025.
Founder Team
PawelBurda
Jan 16, 2026
A: While we haven't posted a major public log recently, we are constantly working behind the scenes. We regularly roll out updates, performance fixes, and new features to ensure the tool remains the most reliable rank tracker on the market. Our focus has been on stability and deep-level optimizations that might not be visible at first glance but significantly improve your daily experience.
I recently purchased Local Rank Tracker purchased level 2, but I am having trouble activating the subscription.
I previously set up a trial account using this same email address via Google login. However, I am unable to apply the new subscription to this existing account.
Could you please help me activate the product on my current account? I have sent the email to you
Manual also Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
Founder Team
PawelBurda
Jan 14, 2026
A: Hi, please contact our support - support@ratingcapain.com
Q: distance for each keyword and frequency of tracking
Your reply would be greatly appreciated
- Can you specify the distance from your location for rank tracking?? - what is the frequency of tracking allowed within each Tier?? - what do these mean on highlevel? 1) Rank tracker reports- Do you not get to know your ranking in teir 1 and 2 2) Bulk listings management - What activities you need to do bulk if you have just 1 location? 3) Co-workers and...
Founder Team
PawelBurda
Jan 14, 2026
A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
I can see we can bulk upload pictures, but how do we see what’s queued to upload incase we need to delete/change one. Or to just see what’s in the pipeline? Can do it with posts but I can’t see a way to see the queue with pictures. Thanks
Founder Team
PawelBurda
Jan 14, 2026
A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
Q: Multiple locations
Why is location only 5 for all the tiers. Is that the only option to use it for only five locations?
Share Local Rank Tracker
Q: Update - July 2025
Hello, "if and when" will you introduce updates?
The last update was in July 2025.
PawelBurda
Jan 16, 2026A: While we haven't posted a major public log recently, we are constantly working behind the scenes. We regularly roll out updates, performance fixes, and new features to ensure the tool remains the most reliable rank tracker on the market. Our focus has been on stability and deep-level optimizations that might not be visible at first glance but significantly improve your daily experience.
Stay...
Share Local Rank Tracker
Verified purchaser
Thanks for the reply - but that's not the answer.
Q: help for Activation
I recently purchased Local Rank Tracker purchased level 2, but I am having trouble activating the subscription.
I previously set up a trial account using this same email address via Google login. However, I am unable to apply the new subscription to this existing account.
Could you please help me activate the product on my current account? I have sent the email to you
Manual also Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
PawelBurda
Jan 14, 2026A: Hi, please contact our support - support@ratingcapain.com
Share Local Rank Tracker
Verified purchaser
Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
Q: distance for each keyword and frequency of tracking
Your reply would be greatly appreciated
- Can you specify the distance from your location for rank tracking??
- what is the frequency of tracking allowed within each Tier??
- what do these mean on highlevel?
1) Rank tracker reports- Do you not get to know your ranking in teir 1 and 2
2) Bulk listings management - What activities you need to do bulk if you have just 1 location?
3) Co-workers and...
PawelBurda
Jan 14, 2026A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
Share Local Rank Tracker
Q: Uploading pictures
I can see we can bulk upload pictures, but how do we see what’s queued to upload incase we need to delete/change one. Or to just see what’s in the pipeline?
Can do it with posts but I can’t see a way to see the queue with pictures.
Thanks
PawelBurda
Jan 14, 2026A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
Share Local Rank Tracker