I recently purchased Local Rank Tracker purchased level 2, but I am having trouble activating the subscription.
I previously set up a trial account using this same email address via Google login. However, I am unable to apply the new subscription to this existing account.
Could you please help me activate the product on my current account? I have sent the email to you
Manual also Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
Founder Team
PawelBurda
Jan 14, 2026
A: Hi, please contact our support - support@ratingcapain.com
Q: distance for each keyword and frequency of tracking
Your reply would be greatly appreciated
- Can you specify the distance from your location for rank tracking?? - what is the frequency of tracking allowed within each Tier?? - what do these mean on highlevel? 1) Rank tracker reports- Do you not get to know your ranking in teir 1 and 2 2) Bulk listings management - What activities you need to do bulk if you have just 1 location? 3) Co-workers and...
Founder Team
PawelBurda
Jan 14, 2026
A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
I can see we can bulk upload pictures, but how do we see what’s queued to upload incase we need to delete/change one. Or to just see what’s in the pipeline? Can do it with posts but I can’t see a way to see the queue with pictures. Thanks
Founder Team
PawelBurda
Jan 14, 2026
A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
I noticed on your own site you have a widget where public can view check rankings them selves. Will we have access to a version of this for our own sites so we can send people to check their own rankings, I'm thinking of going for the top package.
Thank you
Founder Team
PawelBurda
Jan 5, 2026
A: Thank you for your question and for your interest in our top package.
To be perfectly clear and transparent: the tool and widget you see on our website (at ratingcaptain.com/reviews) is our Review Management & Social Proof system.
This is a separate tool and is not part of the AppSumo Lifetime Deal (LTD). The AppSumo deal is focused strictly on our Local SEO & GBP Monitoring platform. The...
No problem thanks for the response. The other thing I noticed is when I schedule photo uploads I can't see what I have scheduled in anywhere like I can with posts. For example i tested scheduling in 100 at 1 a day but I can't see a way to see what's scheduled in in case i need to cancel. Change or add to the photo uploads. Thanks
Q: Update - July 2025
Hello, "if and when" will you introduce updates?
The last update was in July 2025.
Share Local Rank Tracker
Q: help for Activation
I recently purchased Local Rank Tracker purchased level 2, but I am having trouble activating the subscription.
I previously set up a trial account using this same email address via Google login. However, I am unable to apply the new subscription to this existing account.
Could you please help me activate the product on my current account? I have sent the email to you
Manual also Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
PawelBurda
Jan 14, 2026A: Hi, please contact our support - support@ratingcapain.com
Share Local Rank Tracker
Verified purchaser
Didn't work I tried that custom subscription key section. Here is the message I got Failed to contact External Provider licensing API
Q: distance for each keyword and frequency of tracking
Your reply would be greatly appreciated
- Can you specify the distance from your location for rank tracking??
- what is the frequency of tracking allowed within each Tier??
- what do these mean on highlevel?
1) Rank tracker reports- Do you not get to know your ranking in teir 1 and 2
2) Bulk listings management - What activities you need to do bulk if you have just 1 location?
3) Co-workers and...
PawelBurda
Jan 14, 2026A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
Share Local Rank Tracker
Q: Uploading pictures
I can see we can bulk upload pictures, but how do we see what’s queued to upload incase we need to delete/change one. Or to just see what’s in the pipeline?
Can do it with posts but I can’t see a way to see the queue with pictures.
Thanks
PawelBurda
Jan 14, 2026A: Please check our knowledge base, where you will find all the answers: https://help.ratingcaptain.com/
Share Local Rank Tracker
Q: Public Widget
I noticed on your own site you have a widget where public can view check rankings them selves. Will we have access to a version of this for our own sites so we can send people to check their own rankings, I'm thinking of going for the top package.
Thank you
PawelBurda
Jan 5, 2026A: Thank you for your question and for your interest in our top package.
To be perfectly clear and transparent: the tool and widget you see on our website (at ratingcaptain.com/reviews) is our Review Management & Social Proof system.
This is a separate tool and is not part of the AppSumo Lifetime Deal (LTD). The AppSumo deal is focused strictly on our Local SEO & GBP Monitoring platform. The...
Share Local Rank Tracker
Verified purchaser
No problem thanks for the response. The other thing I noticed is when I schedule photo uploads I can't see what I have scheduled in anywhere like I can with posts. For example i tested scheduling in 100 at 1 a day but I can't see a way to see what's scheduled in in case i need to cancel. Change or add to the photo uploads.
Thanks