A: Yes, youāre absolutely right ā protection alerts should be included in every plan, just like itās listed on AppSumo.
If something isnāt working as expected, please first reach out to support@ratingcaptain.com Iāve already flagged this to our developers for review, but through support youāll also get a confirmation when the issue is resolved.
A: If you'd like to purchase additional keyword slots beyond the included 1000 in the top tier, feel free to reach out directly to our sales team at pawel.burda@ratingcaptain.com ā weāll be happy to provide options tailored to your needs.
Q: Is this a bug, or is it just because I'm using your free tool on your website?
I decided to test your rank tracker on your website. I understand that, since it's a trial or just a free preview, it doesn't reveal every position. However, I've noticed that some results near the target location show as position 20, when they should probably be in position one or two. I know this isn't accurate because, instead of showing local businesses in Pennsylvania, it displays businesses located in California. Is this a bug, or could it be an issue related to using the free tool on your website rather than the full version? I'm just curious.
I do think your tool is great, and I do want to full stack it. I just wanted to check in with you about this first.
A: Thanks for the great feedback ā and awesome to hear you're considering the full stack!
To answer your question: yes, the results you're seeing are very up-to-date. The tool checks rankings in real time during the businessās opening hours, and we match categories, keywords, and business info to identify the most relevant local results.
That said, if you're seeing unexpected results (like CA listings showing up in PA), it's likely due to searching through your own browser, which can be affected by personalization and cookies. For the most accurate preview, we recommend using tools like iSearchFrom or an Incognito window, just to remove personal browsing bias.
And of course ā if you'd like, Iād be happy to jump on a quick call and walk you through the app live. Just let me know what works best for you!
Q: how many quickscans I am able to do on each tier?
Share Local Rank Tracker
Q: Connecting Locations
In regards to connecting locations ... can I use multiple Gmails?
Thanks!
Mateusz_RatingCaptain
Jun 5, 2025A: Of course! You can have one account with multiple Google accounts connected and then share GBPs with coworkers using groups. It's all very easy!
Share Local Rank Tracker
Q: Protection alerts šØ
Can you please clarify if protection alerts are still available on all plans as mentioned on the AppSumo listing or you had to change it?
Iām on the tier 2 plan and since the last update it now tells me that this feature has been reserved to the tier 3 or higher.
I love this software and your dedication to constantly bring us improvements. Keep it up! šŖ
PawelBurda
Jun 2, 2025A: Yes, youāre absolutely right ā protection alerts should be included in every plan, just like itās listed on AppSumo.
If something isnāt working as expected, please first reach out to support@ratingcaptain.com Iāve already flagged this to our developers for review, but through support youāll also get a confirmation when the issue is resolved.
Share Local Rank Tracker
Verified purchaser
I have the same issue. When I click on Alerts - it says I dont have access to this feature.
Hi there, shloud be fixed by now
Q: 1000 keyword limit is a dealbreaker
So for an agency, 1000 keyword limit on the top tier is not enough. Is it possible to buy more keywords? If so, how much?
PawelBurda
Jun 2, 2025A: If you'd like to purchase additional keyword slots beyond the included 1000 in the top tier, feel free to reach out directly to our sales team at pawel.burda@ratingcaptain.com ā weāll be happy to provide options tailored to your needs.
Share Local Rank Tracker
Q: Is this a bug, or is it just because I'm using your free tool on your website?
I decided to test your rank tracker on your website. I understand that, since it's a trial or just a free preview, it doesn't reveal every position. However, I've noticed that some results near the target location show as position 20, when they should probably be in position one or two. I know this isn't accurate because, instead of showing local businesses in Pennsylvania, it displays businesses located in California. Is this a bug, or could it be an issue related to using the free tool on your website rather than the full version? I'm just curious.
I do think your tool is great, and I do want to full stack it. I just wanted to check in with you about this first.
PawelBurda
Jun 2, 2025A: Thanks for the great feedback ā and awesome to hear you're considering the full stack!
To answer your question: yes, the results you're seeing are very up-to-date. The tool checks rankings in real time during the businessās opening hours, and we match categories, keywords, and business info to identify the most relevant local results.
That said, if you're seeing unexpected results (like CA listings showing up in PA), it's likely due to searching through your own browser, which can be affected by personalization and cookies. For the most accurate preview, we recommend using tools like iSearchFrom or an Incognito window, just to remove personal browsing bias.
And of course ā if you'd like, Iād be happy to jump on a quick call and walk you through the app live. Just let me know what works best for you!
Share Local Rank Tracker
Thanks. Yeah, I'd love to book a quick call.
Just booked a call on your website. Thanks!