A: Thanks for your interest in Rating Captain! 🙌 All the information you're asking for — including keyword tracking rules, upgrade policies, and pricing — can be found in detail in our Knowledge Base and on AppSumo deal.
👉 https://help.ratingcaptain.com/
If anything remains unclear after reviewing, feel free to reach out to us at support@ratingcaptain.com — we’ll be happy to assist!
A: Thanks for reaching out! Could you please clarify your question a bit more? If it's a technical issue or something related to accessing features, feel free to send a message directly to our support team at support@ratingcaptain.com.
However, if the issue is related to your plan purchase via AppSumo, we recommend contacting AppSumo support directly, as they handle plan-related matters on their side.
A: Yes — you can add a new keyword with a different area, or select a non-standard area if needed. However, it's not possible to edit an existing keyword/location, because we store a daily history of positions and changing it would disrupt the results and data consistency.
Q: I’m very interested in purchasing License Tier 4 ($419) for managing Google Business Profiles for my clients.
Before finalizing the purchase, I have a few questions about future upgrades:
If I purchase Tier 4 now, can I upgrade later to Tier 5 (unlimited locations / 1,000 keywords)?
What is the cost difference or upgrade fee from Tier 4 to Tier 5?
Will I keep all the data, client accounts, and history from my Tier 4 account when I upgrade to Tier 5?
Is there a time limit or condition to upgrade (e.g., within 30 days)?
If I track the same keyword in 3 locations, does it count as 3 keywords?
Are keyword limits shared across all locations?
Can I delete and replace keywords as clients change?
Can I buy more keywords later? What’s the cost?
PawelBurda
Jun 18, 2025A: Thanks for your interest in Rating Captain! 🙌
All the information you're asking for — including keyword tracking rules, upgrade policies, and pricing — can be found in detail in our Knowledge Base and on AppSumo deal.
👉 https://help.ratingcaptain.com/
If anything remains unclear after reviewing, feel free to reach out to us at support@ratingcaptain.com — we’ll be happy to assist!
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Q: my plan is activated but i am not able use this, because i was already having a profile on local rank tracking
PawelBurda
Jun 18, 2025A: Thanks for reaching out! Could you please clarify your question a bit more? If it's a technical issue or something related to accessing features, feel free to send a message directly to our support team at support@ratingcaptain.com.
However, if the issue is related to your plan purchase via AppSumo, we recommend contacting AppSumo support directly, as they handle plan-related matters on their side.
Looking forward to helping you get this sorted!
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Q: Can you change the location?
Is changing the location after setup possible? Like let's say i dont need to track anymore 1 location and I want to replace it with other location.
PawelBurda
Jun 11, 2025A: Yes — you can add a new keyword with a different area, or select a non-standard area if needed.
However, it's not possible to edit an existing keyword/location, because we store a daily history of positions and changing it would disrupt the results and data consistency.
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Q: how many quickscans I am able to do on each tier?
PawelBurda
Jun 6, 2025A: 1 quickscan = 1 credit. The number of credits you get depends on your selected AppSumo tier."
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Q: Connecting Locations
In regards to connecting locations ... can I use multiple Gmails?
Thanks!
Mateusz_RatingCaptain
Jun 5, 2025A: Of course! You can have one account with multiple Google accounts connected and then share GBPs with coworkers using groups. It's all very easy!
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