WhatsApp CRM by ManyContacts Questions

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contacthodanielcontacthodaniel
contacthodaniel

Verified purchaser

Oct 17, 2025
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Q: Can I connect a personal WhatsApp account instead of a WhatsApp Business account?

Founder Team
ManyContacts_Support

ManyContacts_Support

Oct 17, 2025

A: Yes! You can connect a personal account

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martin.palacios.13martin.palacios.13
martin.palacios.13PLUS

Verified purchaser

Oct 8, 2025
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Q: Multiple WhatsApp Numbers

Hello,

I have the following question:

1) If I have 10+ different whatsapp numbers is it possible to have them all under one account? If not how could I do that?

What I am looking for is to be able to "audit" the whatsapp conversation of my sellers. How could I do that?

Ideally I would like for 2 whatsapp numbers to be "shared" between two salespersons + myself that would only be auditing,...

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martin.palacios.13martin.palacios.13
martin.palacios.13PLUS

Verified purchaser

Oct 8, 2025
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Q: Cantidad de Vendedores

Hola! Con la licencia de appsumo cuantos vendedores puedes utilizar la plataforma. Necesito 1 admin pero necesito que 10 vendedores puedan utilizar la plataforma.

Gracias

Founder Team
ManyContacts_Support

ManyContacts_Support

Oct 9, 2025

A: Hola Martín, gracias por tu interés en ManyContacts. Con la licencia de AppSumo incluye 1 administrador + 1 usuario (2 en total), pero podemos darte la mejor opción para que tus 10 vendedores utilicen la plataforma sin limitaciones.

Para explicarte mejor las alternativas y asegurarnos de que se adapte exactamente a lo que necesitas, ¿te parece si lo vemos en una breve reunión?

👉 Escríbeme...

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Mohamed.AMohamed.A
Mohamed.A

Verified purchaser

Oct 5, 2025
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Q: Outreach using WhatsApp QR ?

Is it possible to run outreach campaigns through a WhatsApp QR code?
if Yes , HOW ?
if No , is that will be available in the future ?

Founder Team
ManyContacts_Support

ManyContacts_Support

Oct 8, 2025

A: Hi Mohamed,

Thank you for your question!

Currently, outreach campaigns can only be sent using the WhatsApp Business API, which is already included in our monthly plan. With the API, you can manage campaigns at scale, send templates, and automate workflows.

WhatsApp QR codes, however, are designed only to initiate one-to-one conversations, they cannot be used to run bulk or automated outreach...

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LloydhLloydh
LloydhPLUS

Verified purchaser

Oct 5, 2025
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Q: Can this be used as an effective support desk for a Saas product where the same customers return regularly

We have a client that has a software business and a number of his clients are in regular contact with support desk to help them carry out updates bring on new people etc. Would this be an effective solution? Currently they use WhatsApp but it's very easy to lose track of the messages and the threads

Founder Team
ManyContacts_Support

ManyContacts_Support

Oct 5, 2025

A: Yes, absolutely, if your SaaS customers prefer using WhatsApp, ManyContacts is a perfect fit. It lets your team organize, reply, and manage ongoing support conversations efficiently, without losing any messages or threads.

While it’s a bit unusual for SaaS clients to use WhatsApp, if that’s how they communicate, ManyContacts can handle it at scale, combining a shared inbox, tags, automation,...

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