Hi, I created one album as the main album and moved two other albums with different products into it. Now I can see the main album, but it appears to be empty.
At the same time, on the right side of the page, I can see that I have 3 albums and 600 files. However, when I click “3 Albums,” I still see only one album, and it is empty.
The only way I can find my files is by clicking “Oldest” or...
Founder Team
ShareMyImage.com
May 25, 2026
A: Please email us at [email protected] with your username and album link. We will check and fix the problem for you.
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Hello, Will the CNAME feature be available? I see that this has been discussed for quite some time. Also, is there a way to remove your logo from the top of the page?
Founder Team
ShareMyImage.com
Edited May 18, 2026
A: No plan to add cname functionality as of now.
You may share direct link so that visitor can't see our logo.
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But I can see the whole picture, and honestly it doesn’t look very good. Above my logo and background, there’s a black bar with a white rectangular logo. If you already give us the option to choose our own background, why keep that black strip? It feels like I’ve gone back to the early 2000s.. 🙂
Q: will you add Download Image button in the preview mode. Right clicking is not practical.
ShareMyImage.com
May 28, 2026A: Please wait till 30th June 2026, you will see a lot of improvements.
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Q: Album viewing issue..
Hi,
I created one album as the main album and moved two other albums with different products into it. Now I can see the main album, but it appears to be empty.
At the same time, on the right side of the page, I can see that I have 3 albums and 600 files. However, when I click “3 Albums,” I still see only one album, and it is empty.
The only way I can find my files is by clicking “Oldest” or...
ShareMyImage.com
May 25, 2026A: Please email us at [email protected] with your username and album link. We will check and fix the problem for you.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Verified purchaser
I sent you a request last Thursday, but I still haven't received a response.
Here you are much faster.. :)
We replied to you on Friday, May 22, at 2:40 PM IST. Please check your inbox, and if you can't find it, kindly respond to the email you sent.
Verified purchaser
Unfortunately, I didn’t receive any email from you on Friday. Of course, I checked my inbox… and the spam folder too, just in case… :)
Sorry, I’m not sure I fully understood your request regarding the email. Would you like me to send it again?
In that case, why not simply reply to this email right after you opened it — only after my message here? That little green email-open tracker… ;)
We just replied to your email. If you do not receive it, please send it again from your side.
Q: CNAME
Hello,
Will the CNAME feature be available?
I see that this has been discussed for quite some time.
Also, is there a way to remove your logo from the top of the page?
ShareMyImage.com
Edited May 18, 2026A: No plan to add cname functionality as of now.
You may share direct link so that visitor can't see our logo.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Verified purchaser
But I can see the whole picture, and honestly it doesn’t look very good.
Above my logo and background, there’s a black bar with a white rectangular logo.
If you already give us the option to choose our own background, why keep that black strip?
It feels like I’ve gone back to the early 2000s.. 🙂
Please connect with us at our support email address and attach a screenshot so that our team can assist you.
Q: Any plans to support .dng and .raf file formats for raw images?
ShareMyImage.com
Apr 18, 2026A: We support most popular formats of images and videos. As of now we don't have any plan to expend support to above mentioned file formats.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage
Q: Are there any plans to accommodate mp3 files?
ShareMyImage.com
Mar 19, 2026A: Not at the moment, but it may be in the future.
Share Share My Image – Video & Image Hosting with Fast Sharing & Secure Storage