Employees are able to log time while their Windows OS computers are in hibernation mode with the timer still running, even though the app is set to stop the timer after one minute of inactivity.
For example, one employee logged 9 hours of work, but they were only active for about 30 minutes. This is affecting our ability to track accurate work hours.
A: Hi. Yes, I'm sorry we have already noticed that too. Windows + Hibernation sometimes causes problems. We are on it already. When your app asks to upgrade, please do so. Thank you!
To gain a comprehensive understanding of your product's capabilities, We would like to request a demo of Trackabi. Looking forward to your quick response. Thank you.
A: Sorry but we currently don't do demos. You can check our docs https://trackabi.com/help and videos https://www.youtube.com/@trackabi (there will be more soon)
Is your app suitable for an employment agency that needs to track the time of workers assigned to different employers? (Of course, by purchasing multiple licenses).
A: Yes, you can create a company account per employer and let them manage their employees. If you need to manage all employees and calculate how much each employer owns you, you can use the same account and add all employers as your clients. Employees will assign their hours to particular clients and you will bill them based on that time.
A: Not sure I fully understand what you mean by the Client portal external. In our system you can generate a time report with your hours, export it to PDF and send to your client. You can also give access for your clients to your timesheet, reports, and invoices.
I don't understand how this tool is GDPR-compliant when almost all European privacy regulations are violated by constantly monitoring employees at every opportunity. Is there a reason why this tool is still considered GDPR-compliant? Can it be used in Europe legally?
GDPR doesn't forbid employee monitoring. It's absolutely legal. Otherwise, surveillance cameras and all types of electronic check in systems would be banned too.
Q: Hibernating on Windows OS
Hi Andriy,
Employees are able to log time while their Windows OS computers are in hibernation mode with the timer still running, even though the app is set to stop the timer after one minute of inactivity.
For example, one employee logged 9 hours of work, but they were only active for about 30 minutes. This is affecting our ability to track accurate work hours.
Has anyone else experienced this?
Andriy_Trackabi
Edited Nov 21, 2024A: Hi. Yes, I'm sorry we have already noticed that too. Windows + Hibernation sometimes causes problems. We are on it already. When your app asks to upgrade, please do so. Thank you!
Share Trackabi Time Tracker App
Q: Request for a Product Demo
To gain a comprehensive understanding of your product's capabilities, We would like to request a demo of Trackabi. Looking forward to your quick response. Thank you.
Andriy_Trackabi
Nov 19, 2024A: Sorry but we currently don't do demos. You can check our docs https://trackabi.com/help and videos https://www.youtube.com/@trackabi (there will be more soon)
Share Trackabi Time Tracker App
Q: Staffing agenceies
Is your app suitable for an employment agency that needs to track the time of workers assigned to different employers? (Of course, by purchasing multiple licenses).
Thank you very much!
Andriy_Trackabi
Nov 14, 2024A: Yes, you can create a company account per employer and let them manage their employees. If you need to manage all employees and calculate how much each employer owns you, you can use the same account and add all employers as your clients. Employees will assign their hours to particular clients and you will bill them based on that time.
Share Trackabi Time Tracker App
Q: Do you have any integrations with Client portal external?
I need send email with tracking for my work to my client, do you have any portal Client for this action?
Andriy_Trackabi
Edited Nov 14, 2024A: Not sure I fully understand what you mean by the Client portal external. In our system you can generate a time report with your hours, export it to PDF and send to your client. You can also give access for your clients to your timesheet, reports, and invoices.
Share Trackabi Time Tracker App
Q: How is this GDPR-compliant?
I don't understand how this tool is GDPR-compliant when almost all European privacy regulations are violated by constantly monitoring employees at every opportunity. Is there a reason why this tool is still considered GDPR-compliant? Can it be used in Europe legally?
Share Trackabi Time Tracker App
GDPR doesn't forbid employee monitoring. It's absolutely legal. Otherwise, surveillance cameras and all types of electronic check in systems would be banned too.