Here is the thread for the current issue with this product: https://appsumo.com/products/merlin/questions/no-longer-able-to-access-1526048/
AppSumo should improve their vetting process and require product vendors to honor the plans we purchase without changing them later to demand more payments.
Merlin has downgraded us to the free plan and is now asking us to upgrade to the Pro plan. None of...
Hi Egor, I’m a Tier 2 user and have no issues using Pro features within the monthly credit cap. I saw previous posts from users who had issues after opting in and out of a Pro discount plan, so as a first step, I’d suggest reaching out to support asking to check and reestablish your AppSumo plan.
Note: AppSumo tier users don’t seem to have access to the new Agent Mac app but that's another topic.
Yes! Same here. It still shows Appsumo Tier 2, but this month I suddenly ran out of credits shortly after starting my first chat this month. I was cut off with the message "Daily pro model limit exhausted. Switch to any base model or Go Pro!". I sent them several emails but received no response. Another Appsumo deal gone sour?
The current trend of products being pushed that now have less support, lower deal value, or are completely shutting down is increasing quickly. It is becoming apparent that exponential AI abilities are advancing at a pace that the products offered are only now able to achieve brief moments of relevance. If a product has use today fine, chances of long term use are non-existent.
Yes, same problem - Tier 2 runs out before 12000 credits have been used, daily use keeps saying that it has been exceeded when nothing has been used for days and that we need to upgrade to continue. Even the "Pro" upgrade that is now being pushed on the website has two prices for monthly: $14.50/month and $12/month so not sure which it is supposed to be. Used to be a great app.
Same here... burned 20K credits in a day apparently now getting all the alerts to go Pro. No usage history so no way to tell. No response from initial support email. Sent another today.
Q: Poor Performance and Unusable Output (AppSumo Tier 2 License)
I am writing to express my dissatisfaction with my AppSumo Tier 2 license. Despite extensive testing, the tool's performance is currently unacceptable. The models fail to match the quality of the original interfaces; the tool is plagued by repetitive confirmation loops that disrupt my workflow. Furthermore, it fails consistently on coding tasks, producing non-functional or irrelevant HTML output....
Q: Why is the Appsumo plan is no longer honored?
Here is the thread for the current issue with this product: https://appsumo.com/products/merlin/questions/no-longer-able-to-access-1526048/
AppSumo should improve their vetting process and require product vendors to honor the plans we purchase without changing them later to demand more payments.
Merlin has downgraded us to the free plan and is now asking us to upgrade to the Pro plan. None of...
Share Merlin
Hi Egor,
I’m a Tier 2 user and have no issues using Pro features within the monthly credit cap. I saw previous posts from users who had issues after opting in and out of a Pro discount plan, so as a first step, I’d suggest reaching out to support asking to check and reestablish your AppSumo plan.
Note: AppSumo tier users don’t seem to have access to the new Agent Mac app but that's another topic.
Thank you for the comment! Regards!
I was trying to reach their support multiple times but they never reply
As a Plus member, don’t hesitate to email AppSumo support and ask them to help you reestablish your AppSumo Tier plan.
Q: No longer able to access..
Has anyone else had their account displaying "free", and being prompted to now "upgrade" to Pro?
Sourabh_Merlin
Jun 30, 2026A: Please reach out to us at [email protected] if not already. We'll promptly take a look at what might be the issue.
Share Merlin
Yes! Same here. It still shows Appsumo Tier 2, but this month I suddenly ran out of credits shortly after starting my first chat this month. I was cut off with the message "Daily pro model limit exhausted. Switch to any base model or Go Pro!". I sent them several emails but received no response. Another Appsumo deal gone sour?
The current trend of products being pushed that now have less support, lower deal value, or are completely shutting down is increasing quickly. It is becoming apparent that exponential AI abilities are advancing at a pace that the products offered are only now able to achieve brief moments of relevance. If a product has use today fine, chances of long term use are non-existent.
I sent several emails to this address on June 17, 23, and 26 about this issue but have not received a response.
Verified purchaser
The same thing happened here. Now I’m receiving an invite with a huge discount to pay for something that used to be free. Sad.
Yes, same problem - Tier 2 runs out before 12000 credits have been used, daily use keeps saying that it has been exceeded when nothing has been used for days and that we need to upgrade to continue. Even the "Pro" upgrade that is now being pushed on the website has two prices for monthly: $14.50/month and $12/month so not sure which it is supposed to be. Used to be a great app.
Verified purchaser
Same here... burned 20K credits in a day apparently now getting all the alerts to go Pro. No usage history so no way to tell. No response from initial support email. Sent another today.
Q: I can't even login this tool? is anyone experiencing the same?
Share Merlin
Q: Poor Performance and Unusable Output (AppSumo Tier 2 License)
I am writing to express my dissatisfaction with my AppSumo Tier 2 license. Despite extensive testing, the tool's performance is currently unacceptable. The models fail to match the quality of the original interfaces; the tool is plagued by repetitive confirmation loops that disrupt my workflow. Furthermore, it fails consistently on coding tasks, producing non-functional or irrelevant HTML output....
Share Merlin
Q: как называются строки в json структуре?
Share Merlin