mevo: all-in-one chatbot solution Questions

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Q: Did I just miss the transaction?

Did I just miss the transaction?

heiwpMay 3, 2025
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Q: Customisation + chatgpt

Hi
I’m looking to make a chatbot for onboarding clients, am I able to customize this to my needs to onboard clients?
And what about chatgpt integration, do we need to pay for our own API?

vincent34PLUSApr 27, 2025
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Founder Team
Mevo__Support

Mevo__Support

Apr 28, 2025

A: You can choose the colors, set an image for the brand, and hide mevo branding from the footer of the chatbot popup.

All plans include monthly tokens. You don't have to use your OpenAI key, but if you do, you can use it with supported GPT-4 family models.

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Q: Can I train on unlimited PDF? whats the limit on number of files

Can I train on unlimited PDF? whats the limit on number of files

Can I embed chatbox by HTML iframe?

founderconsultPLUSApr 26, 2025
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Founder Team
Mevo__Support

Mevo__Support

Apr 28, 2025

A: There is no limit regardin file count, the limit is for training character count of the PDF files (or other allowed resource types) content size.

You can see the limits in the plans as "Training character limits".

When you remove some PDF files, you can free some space for new ones.

Yes, you can embed the chatbox by HTML iframe.

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Q: Question

When a customer opens the website, i want it show a first message and second and third where people can respond to like intercom.

And also are there automations possible, so that if people select a specific answer of multiple choice that it triggers a specific next message.

Also can you get notification on the pc in screen blinking 1 new message, in the tab overview when using google chrome.

Also do you guys allow Pabbly connection

BK_makelaarApr 25, 2025
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Founder Team
Mevo__Support

Mevo__Support

Apr 28, 2025

A: Those features are not available yet, some of them are in our roadmap.

Most close feature to that one is predefined questions, you can set questions as chat starter, if you do that, users can see that predefined questions on the welcome page of your chatbot popup.

We're sending email notifications, but blinking the tab is also good idea, I'm taking this as a good feature request.

We don't have pabbly connection.

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Q: Gemini Advanced Integration

Can I intergrate Gemini Advanced instead od Open AI?

And the tokens, what are they for?

kenneth929Apr 20, 2025
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Founder Team
Mevo__Support

Mevo__Support

Apr 21, 2025

A: These plans only offer OpenAI models, our default model is GPT-4o-mini, and you can also choose gpt-3.5-turbo. If you link your OpenAI key, you can use GPT-4-turbo, GPT-4 and other supported OpenAI models.

Tokens are the fuel for your chatbots. We know this is a kind of complicated definition. We tried to convert it to message credits, but AppSumo users don't love that idea.

If you prefer, you can choose message credits as a metric instead of tokens. For message credits, 1m tokens is 1500 message credits for GPT-4o-mini. This includes user and AI messages.

So your visitor said, "What's your refund policy?" Your AI said, " We have a 7-day refund guarantee." This means you spent 2 message credits.

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