Does it has websitebuilder? Or just the CRM? What other differences does ninjapipe has in comparation to go high level.?
Founder Team
Dinuka_NinjaPipe
Apr 11, 2026
A: Hi David. We don't have a website builder. We will introduce it in the near future but it's not part of this LTD deal and offered only via subscriptions.
In terms of other features, we are in par with GHL :)
I recently purchased a plan with you guys and I'm having a lot of problems trying to set up the crm. I have used the browser as well as the app. It seems on the app there are many features missing. The documentation some of it does not match the interface exactly. I sent messages to support in the dashboard and it's been 3 days and no response. I was trying to connect all of my emails to send and...
Founder Team
Dinuka_NinjaPipe
Apr 10, 2026
A: Hi Dan! Checking this now. Sorry I'm a bit behind with the volume of tickets because it's just 2 of us handling the support 😅
Yes the mobile app is new so it wouldn't have 1:1 all the features yet.
Thanks. Will check the account. It's best if you continue this on [email protected]. I'll respond there. You can delete the earlier message that has the name
Great CRM Solution. Question. How do you designate a Sales Tax to calculate a precentage value? I seem to be only able the designate a fixed value. I see a refence to (percentage) but I cannot figure out how to implement it. Many Thanks (Delighted with what I can achieve so far)
Founder Team
Dinuka_NinjaPipe
Apr 9, 2026
A: Hi Fran! Thank you ☺️ About the question, which module are you looking at? Is it for Orders?
Hi, Thanks for reply. Its when I am creating an invoice linked to a client. I just want to collect a deposit payment. It sounds like there are different pathway to create an invoice based on what you asked? Thanks
Yes many pathways. Just checking: Are you trying to automate is via workflows? Just trying to figure out the exact way you would do this in a day to day basis, I can then share a loom video here on how to accomplish it :)
Please, Its really the setting up of the VAT (in my Case). I feet there are three data fields to be filled out, but I only see Two. So I am presuming its a master setting that I need to define first and then customise later. Would appreciate a loom many thanks
Is there any support for additional email addresses for contacts? Not seeing that this platform supports this. We have a number of contacts who have both a personal and a business email address. How can we add an additional email address?
Founder Team
Dinuka_NinjaPipe
Apr 9, 2026
A: For this you can create a custom field as business email, personal email and add this in.
1) You can do that via: Workspace Settings > Custom Fields 2) Then in Workspace Settings > Customize Views > Customize UI you can customize where that field appears
Of course yes. You can also configure where this field appears. For example do you need this to show up when you add a new contact, etc. You can run automations using this field too
This isn't perfect, but its doable. I added the field to the contact page & the form to add new contacts.. I noticed that neither the default email field nor the new custom email field validates the email entered is a valid email address format. So, I am going to have to count on my team to be super diligent as the system lacks even basic format validations. Hoping that this is on your roadmap.
If I create an email from the contact page, the default email is in the "To" field, but I have to copy & paste the "Email 2" address content as the system doesn't "detect" the other email address. Hubspot supports additional email addresses in this way. Hopefully this is on your product roadmap.
If I create an email from the contact page, the default email address appears in the "To" email address, but I have to manually type in the alternate email address. The system email doesn't "detect" the 2nd email address. Hubspot does this which is why I asked about the support for additional email addresses. Hoping this is on your roadmap. :)
Q: Website builder?
Does it has websitebuilder? Or just the CRM?
What other differences does ninjapipe has in comparation to go high level.?
Dinuka_NinjaPipe
Apr 11, 2026A: Hi David. We don't have a website builder. We will introduce it in the near future but it's not part of this LTD deal and offered only via subscriptions.
In terms of other features, we are in par with GHL :)
Share NinjaPipe
Q: Email setup and other Integrations
I recently purchased a plan with you guys and I'm having a lot of problems trying to set up the crm. I have used the browser as well as the app. It seems on the app there are many features missing. The documentation some of it does not match the interface exactly. I sent messages to support in the dashboard and it's been 3 days and no response. I was trying to connect all of my emails to send and...
Dinuka_NinjaPipe
Apr 10, 2026A: Hi Dan! Checking this now. Sorry I'm a bit behind with the volume of tickets because it's just 2 of us handling the support 😅
Yes the mobile app is new so it wouldn't have 1:1 all the features yet.
Will reply with a loom video to help setup
Share NinjaPipe
Verified purchaser
I just sent a message but it doesn't seem to be displaying
Thanks. Will check the account. It's best if you continue this on [email protected]. I'll respond there. You can delete the earlier message that has the name
Q: Electronic invoicing for Italy (FatturaPA/SDI) — is it supported or planned?
Hi! I'm an Italian VAT-registered business owner. I have a few questions before purchasing:
1.Is FatturaPA XML + SDI integration planned? (mandatory by Italian law)
2.Is PEPPOL network support planned? (EU e-invoicing standard)
3.Are Italian tax fields planned? (VAT no., Codice Fiscale, Codice Destinatario)
4.Will company data be saved between invoices?
5.Are payment integrations (Stripe...
Share NinjaPipe
Q: Sales Tax
Great CRM Solution. Question. How do you designate a Sales Tax to calculate a precentage value? I seem to be only able the designate a fixed value. I see a refence to (percentage) but I cannot figure out how to implement it. Many Thanks (Delighted with what I can achieve so far)
Dinuka_NinjaPipe
Apr 9, 2026A: Hi Fran! Thank you ☺️ About the question, which module are you looking at? Is it for Orders?
Share NinjaPipe
Hi, Thanks for reply. Its when I am creating an invoice linked to a client. I just want to collect a deposit payment. It sounds like there are different pathway to create an invoice based on what you asked? Thanks
Yes many pathways. Just checking: Are you trying to automate is via workflows? Just trying to figure out the exact way you would do this in a day to day basis, I can then share a loom video here on how to accomplish it :)
Please, Its really the setting up of the VAT (in my Case). I feet there are three data fields to be filled out, but I only see Two. So I am presuming its a master setting that I need to define first and then customise later. Would appreciate a loom many thanks
Q: Additional email addresses for contacts
Is there any support for additional email addresses for contacts? Not seeing that this platform supports this. We have a number of contacts who have both a personal and a business email address. How can we add an additional email address?
Dinuka_NinjaPipe
Apr 9, 2026A: For this you can create a custom field as business email, personal email and add this in.
1) You can do that via: Workspace Settings > Custom Fields
2) Then in Workspace Settings > Customize Views > Customize UI you can customize where that field appears
Share NinjaPipe
Verified purchaser
and will this email address be available if I create an email to the contact or is it a text field/holder for the additional email address?
Of course yes. You can also configure where this field appears. For example do you need this to show up when you add a new contact, etc. You can run automations using this field too
Verified purchaser
This isn't perfect, but its doable. I added the field to the contact page & the form to add new contacts.. I noticed that neither the default email field nor the new custom email field validates the email entered is a valid email address format. So, I am going to have to count on my team to be super diligent as the system lacks even basic format validations. Hoping that this is on your roadmap.
Verified purchaser
If I create an email from the contact page, the default email is in the "To" field, but I have to copy & paste the "Email 2" address content as the system doesn't "detect" the other email address. Hubspot supports additional email addresses in this way. Hopefully this is on your product roadmap.
Verified purchaser
If I create an email from the contact page, the default email address appears in the "To" email address, but I have to manually type in the alternate email address. The system email doesn't "detect" the 2nd email address. Hubspot does this which is why I asked about the support for additional email addresses. Hoping this is on your roadmap. :)
These are now addressed with todays update! Everything you mentioned here 🤝
Verified purchaser
Rockin'! Can't wait to test this!