I'm interested in the Bangladesh market. Does the platform allow for Custom SMS Gateway integration via webhook or API? Also, could you clarify if the WhatsApp feature uses the official Business API (which has per-message costs) or a web-session based connection? thank you
I’m trying to use the white-label option for the workspace to add my own branding, but I still see “NinjaPipe” in several places.
As an admin, I want to fully control the workspace branding and decide what my team can see or use. For example, the App QR code should be hideable, since I may not want my team to use the app.
The workspace login page still shows NinjaPipe, and the browser...
Founder Team
Dinuka_NinjaPipe
Edited May 1, 2026
A: Hi there! You can absolutely hide every single logo you see 😊 affiliate, etc are only visible to owner only.
Can you drop us an email and I'll send a loom video showing how to do this? [email protected]
Q: I need to know the difference between using SMTP Email and Gmail for sending emails.
I have connected my Gmail account, but I cannot use Gmail for sending news letters and marketing announcements. I assume that I need an SMTP provider like Sendgrid, but I am confused if I can use this instead of or WITH the Gmail connector active.
Founder Team
Dinuka_NinjaPipe
Apr 29, 2026
A: You can definitely send emails via your connected gmail. I think these questions are better suited for our support team. Can you email us at [email protected] and we'll send some guidance on this? Hard to provide support here 😊
1. Whats the timeline for click to call? 2. Whats the timeline for call recording? 3. Is online document signing integrated? 4. When our client signs up for our service we need to collect quite a bit of info. We want to sort and search via that info as well so we want it all in custom fields. How many custom fields can be created for the client and / or the project? 5. Is there email marketing...
Founder Team
Dinuka_NinjaPipe
Apr 29, 2026
A: Hi Matt! Happy to answer these. 1. 1 month of development remaining. We estimate end of May 2. Same as above, we ship these together 3. Yes we have DocuSigning available 4. Unlimited custom fields. Check the limits mentioned in these tiers 5. Not at the moment but you can connect it via Zapier/Make/Albato/Pabbly/API
Q: Can NinjaPipe help manage and store client communications by project without data loss?
I’m working as an Assistant Project Manager at a digital marketing company, managing around 40 active projects. One of our main challenges is handling client communication efficiently.
We currently use Slack (free version), but messages get deleted over time, which causes loss of important project discussions. We need a solution where we can store, organize, and access client...
Founder Team
Dinuka_NinjaPipe
Apr 27, 2026
A: Hi there! Absolutely. Our client portals offer messaging between your team and your clients (and with your own team comms) easily and we don't hide/expire messages in our paid options (Appsumo licenses and our monthly subscriptions).
However you mentioned projects. For this you can create groups similar to how FB, Whatsapp allows creating messaging groups. Would this work? If so, that'll serve...
Q: sms api
I'm interested in the Bangladesh market. Does the platform allow for Custom SMS Gateway integration via webhook or API? Also, could you clarify if the WhatsApp feature uses the official Business API (which has per-message costs) or a web-session based connection?
thank you
Share NinjaPipe
Q: White-label branding and admin control request
Hi,
I’m trying to use the white-label option for the workspace to add my own branding, but I still see “NinjaPipe” in several places.
As an admin, I want to fully control the workspace branding and decide what my team can see or use. For example, the App QR code should be hideable, since I may not want my team to use the app.
The workspace login page still shows NinjaPipe, and the browser...
Dinuka_NinjaPipe
Edited May 1, 2026A: Hi there! You can absolutely hide every single logo you see 😊 affiliate, etc are only visible to owner only.
Can you drop us an email and I'll send a loom video showing how to do this? [email protected]
Share NinjaPipe
Q: I need to know the difference between using SMTP Email and Gmail for sending emails.
I have connected my Gmail account, but I cannot use Gmail for sending news letters and marketing announcements. I assume that I need an SMTP provider like Sendgrid, but I am confused if I can use this instead of or WITH the Gmail connector active.
Dinuka_NinjaPipe
Apr 29, 2026A: You can definitely send emails via your connected gmail. I think these questions are better suited for our support team. Can you email us at [email protected] and we'll send some guidance on this? Hard to provide support here 😊
Share NinjaPipe
Q: Product Questions
1. Whats the timeline for click to call?
2. Whats the timeline for call recording?
3. Is online document signing integrated?
4. When our client signs up for our service we need to collect quite a bit of info. We want to sort and search via that info as well so we want it all in custom fields. How many custom fields can be created for the client and / or the project?
5. Is there email marketing...
Dinuka_NinjaPipe
Apr 29, 2026A: Hi Matt! Happy to answer these.
1. 1 month of development remaining. We estimate end of May
2. Same as above, we ship these together
3. Yes we have DocuSigning available
4. Unlimited custom fields. Check the limits mentioned in these tiers
5. Not at the moment but you can connect it via Zapier/Make/Albato/Pabbly/API
Reach me at [email protected] if you want me to send any Looms
Share NinjaPipe
Q: Can NinjaPipe help manage and store client communications by project without data loss?
I’m working as an Assistant Project Manager at a digital marketing company, managing around 40 active projects. One of our main challenges is handling client communication efficiently.
We currently use Slack (free version), but messages get deleted over time, which causes loss of important project discussions. We need a solution where we can store, organize, and access client...
Dinuka_NinjaPipe
Apr 27, 2026A: Hi there! Absolutely. Our client portals offer messaging between your team and your clients (and with your own team comms) easily and we don't hide/expire messages in our paid options (Appsumo licenses and our monthly subscriptions).
However you mentioned projects. For this you can create groups similar to how FB, Whatsapp allows creating messaging groups. Would this work? If so, that'll serve...
Share NinjaPipe