PinChat is undergoing a series of significant updates and reconstruction efforts. These updates are aimed at enhancing the quality of our service and your user experience, with specific improvements including: 1. Chat Efficiency: We are enhancing the speed and reliability of instant message delivery, ensuring you can...
In PinChat, there are basically two settings related to language. One is the language of the link owner's operating interface, and the other is the guest's browser language. The former refers to the language interface that the link owner will see, while the latter will be displayed based on the default language of the guest's browser.
You can write an email to me first (mujou@funtek.co). Please we need to discuss more about how you want to use this webhooks and determine which webhook APIs we should provide.
Q: loading groups has become incredibly long, even unusable, and it's impossible to delete the history.
I'm also having trouble contacting your support team, who send me a discord link every time that doesn't work. Can you do anything about the loading time, which is just awful?
We're working on the acceleration of the loading time. We aim to provide the update version around end of this month. Thank you for the patient on this. :)
Q: Is there an updated roadmap?
Brian_PinChat
May 14, 2024A: Hi leonardsnicket,
We will update the roadmap next month (March).
PinChat is undergoing a series of significant updates and reconstruction efforts. These updates are aimed at enhancing the quality of our service and your user experience, with specific improvements including:
1. Chat Efficiency: We are enhancing the speed and reliability of instant message delivery, ensuring you can...
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Verified purchaser
It is now April, how is the new update coming?
Verified purchaser
Any update for integration with openai?
Verified purchaser
Did founder just ghost us ?
Q: I have my platform in Spanish, but for the chatbot I still see some messages in English, like “Back to chat ...
room” and the error message displaying when nickname is required and not provided. Is there a setting I need to adjust to have all texts in Spanish?
Mu_PinChat
May 15, 2024A: Hi renteriah,
In PinChat, there are basically two settings related to language. One is the language of the link owner's operating interface, and the other is the guest's browser language. The former refers to the language interface that the link owner will see, while the latter will be displayed based on the default language of the guest's browser.
If possible, please provide me with a...
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Q: When attaching photos to a conversation, is it possible to change the size (resolution) on the fly?
Like Whatsapp does. This reduce celular data usage.
Mu_PinChat
May 15, 2024A: Hi renteriah,
Roger that. We would take this feature into consideration. It's all understandable. :)
best,
Mu
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Q: In order to have web hooks available, do I need to pay an additional fee or it is included in this AppSumo deal?
Thanks.
Mu_PinChat
May 14, 2024A: Hi renteriah,
You can write an email to me first (mujou@funtek.co). Please we need to discuss more about how you want to use this webhooks and determine which webhook APIs we should provide.
best,
Mu
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Verified purchaser
Email sent. Thanks
Q: loading groups has become incredibly long, even unusable, and it's impossible to delete the history.
I'm also having trouble contacting your support team, who send me a discord link every time that doesn't work. Can you do anything about the loading time, which is just awful?
Mu_PinChat
May 14, 2024A: Hi max-robykurt,
We're working on the acceleration of the loading time. We aim to provide the update version around end of this month. Thank you for the patient on this. :)
best,
Mu
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Verified purchaser
how can i access to your support because on pinchat support, no one answers, I was given a discord link that doesn't work and no solution for months.
Verified purchaser
Hi max-robykurt,
Out of the loading time issue, is there anything I can help?
Please contact with me directly via mujou@funtek.co.
best,
Mu
Verified purchaser
i send you an email thanks