ProductLift Questions

Showing 1 - 5 of 108 questions
DaleTDaleT
DaleTPLUS
Nov 5, 2025
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Q: Import Markdown files

All our help files have been written using markdown. Am I able to import markdown files?

Founder Team
RubenBuijs

RubenBuijs

Nov 5, 2025

A: Hi Dale,

Thanks for your message.

You can definitely import markdown, but you would need to copy paste each file contents. I can understand this is a tedious task, but typically it goes quite fast - 10-20 seconds per article.

Ruben

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Cyber_LawyerCyber_Lawyer
Cyber_LawyerPLUS
Oct 22, 2025
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Q: How to stack codes?

I bought 1 code and want to upgrade to tier 5, but how?
Just buying 4 more codes? What if I buy 5 more codes plus th eone I already own?
Does this stack somehow to a not visible tier6? What conditions would this tier6 hold?

Founder Team
RubenBuijs

RubenBuijs

Oct 24, 2025

A: Hey,

Yes you can purchase the additional codes and add them to your existing project under account. Then it will stack to max 5. There is no tier 6 but you could create a new account and stack there 5 codes if you want.

Ruben

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Cyber_LawyerCyber_Lawyer
Cyber_LawyerPLUS
Oct 22, 2025
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Q: How do we add new projects/ portals?

I need to handle 5 different products in 3 different brands.
Is this possible? How do I create a new project with its own cname, roadmap, wishlist etc?

I saw only one main project after testing it.

Founder Team
RubenBuijs

RubenBuijs

Oct 24, 2025

A: Hey,

Thanks for your questions.

A project is essentially a custom domain or portal that represents one product or brand. Each project is its own environment—with unique branding, settings, and URL—where you can host unlimited roadmaps, changelogs, feedback boards (like upvoting), and more. You can also add multiple products in one project, see here:...

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GaryMGordonGaryMGordon
GaryMGordonPLUS
Oct 19, 2025
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Q: Hi. Is there any way to increase the number of projects from 60 to unlimited, or something much higher?

Hi. Is there any way to increase the number of projects from 60 to unlimited, or something much higher?

Please let me know if and how this might be possible.

Gary

Founder Team
RubenBuijs

RubenBuijs

Oct 20, 2025

A: Hi Gary,

Glad to hear you like the solution so much, you want more!
While we don’t have additional tiers to go unlimited, you are free to purchase the max tier on a second account. That way you can create client projects on the second license too.

Hope this helps
Cheers,
Ruben

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robsonrobson
robson
Sep 11, 2025
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Q: Clarification on Custom AppSumo Plan Features and Updates

I would like to clarify a few details about the Custom AppSumo plan:

Is there a risk that the tool could become outdated or less up-to-date compared to the plans sold outside of AppSumo? I’ve had negative experiences with this before.

Does the plan include a knowledge base feature?

Founder Team
RubenBuijs

RubenBuijs

Sep 11, 2025

A: Hi Robson,

Thanks for your questions, happy to help!

No there is no risk on that, we sell the same plans in both deals. Also the deal is active for multiple years now and we consider it a strategic investment.

Yes the plan includes the knowledge base, although we have not yet listed that here :)

Ruben

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