Q: It was for commercial use, why is it now for personal use only? What we have now is not what we signed up for.
Someone asked you if Puppetry was for commercial use too.
- One of your answers was: "srpuppetry, Jul 30, 2025, A: AppSumo includes commercial use."
- Another one was: "srpuppetry, May 15, 2024, A: Hi @apps007, thank you so much for the purchase! The deal corresponds to the Commercial Use tier. You can use ChatGPT within Puppetry at https://www.puppetry.com/studio/chat."
So why do I have a...
Founder Team
srpuppetry
Apr 30, 2026
A: It is still commercial use, not sure I fully understand. Where do you see it say only personal use? It’s a mistake and we will fix itx
Prerequisites: Chrome web browser, Windows 11, lifetime deal credentials for signing in
Steps to reproduce: - Open the Puppetry website from a private navigation window (as I suppose you're on the tool often from a normal one) - Sign in using the lifetime deal credentials - Puppetry.com opens on the studio page - The popup appears (You cannot skip it)
I got this too as a pop-up when I signed in, and it provided a link to the new Terms of Service (updated in March 2026). Section 7 of TOS has been changed to now say all AppSumo lifetime plans are for personal use only. If this is incorrect, please revise. https://www.puppetry.com/tos#:~:text=resellers%2C%20or%20distributors.-,7.%20LIFETIME%20AND%20PROMOTIONAL%20PLANS,-Lifetime%20and%20promotional
i hardly use it since bought but the 3-4 times i used it after purchase it shows eleven labs voices now you saying its never part of ltd then why you make them available for us it give us an impression that i am getting the elevenlabs voices otherwise i refunded the product that time . I request you to kindly add them back or refund us.
Q: This deal isn't fair we subscribe to Professional License but not getting unlimited generation
This deal isn't fair we subscribe to Professional License via appsumo deal but not getting unlimited generation, we require to upgrade to business plan for 10 usd. but you dont even have business plan on your normal subscription, its just a bait a misleading deal terms,
Founder Team
srpuppetry
Jul 30, 2025
A: The $9.99 business plan was exclusively discounted for Lifetime users. The regular plan is $39.99.
Lifetime deal did include unlimited animated videos, just not third party services like 11labs over which we don’t have control.
That said recently we had to limit some generations to about 40 per day, because of abuse of our lifetime deall where accounts were traded and used by multiple people....
Q: How do you edit a story after the video has been generated?
It shows videos as drafts, but it won't let you view your script when you select it. Instead, it just takes you back to the initial story setup page.
Also, can you add a different language other than English, like Greek, for the dialogue spoken in stories?
Share Puppetry
Q: I am getting "Failed to queue 3 of 3 scenes for rendering" error when attempting to generate a story.
I get this regardless of the number of characters or scenes in the story. Is this a known issue? Please see if you can replicate this error.
Also, I see a counter in the top right of screen that shows "# out of 101 creations used." Is this a monthly allotment and does it carry over?
srpuppetry
May 27, 2026A: Thanks for the bug report. Stories were temporarily unavailable due to a hardware failure. The issue has now been fixed.
Share Puppetry
Q: It was for commercial use, why is it now for personal use only? What we have now is not what we signed up for.
Someone asked you if Puppetry was for commercial use too.
- One of your answers was: "srpuppetry, Jul 30, 2025, A: AppSumo includes commercial use."
- Another one was: "srpuppetry, May 15, 2024, A: Hi @apps007, thank you so much for the purchase! The deal corresponds to the Commercial Use tier. You can use ChatGPT within Puppetry at https://www.puppetry.com/studio/chat."
So why do I have a...
srpuppetry
Apr 30, 2026A: It is still commercial use, not sure I fully understand. Where do you see it say only personal use? It’s a mistake and we will fix itx
Share Puppetry
Verified purchaser
I saw it again this morning in a popup.
Prerequisites: Chrome web browser, Windows 11, lifetime deal credentials for signing in
Steps to reproduce:
- Open the Puppetry website from a private navigation window (as I suppose you're on the tool often from a normal one)
- Sign in using the lifetime deal credentials
- Puppetry.com opens on the studio page
- The popup appears (You cannot skip it)
Verified purchaser
I got this too as a pop-up when I signed in, and it provided a link to the new Terms of Service (updated in March 2026). Section 7 of TOS has been changed to now say all AppSumo lifetime plans are for personal use only. If this is incorrect, please revise. https://www.puppetry.com/tos#:~:text=resellers%2C%20or%20distributors.-,7.%20LIFETIME%20AND%20PROMOTIONAL%20PLANS,-Lifetime%20and%20promotional
Ah I see, thats a mistake. We will change it. thanks so much for reporting this.
Q: where is eleven labs voices
i hardly use it since bought but the 3-4 times i used it after purchase it shows eleven labs voices now you saying its never part of ltd then why you make them available for us it give us an impression that i am getting the elevenlabs voices otherwise i refunded the product that time . I request you to kindly add them back or refund us.
Share Puppetry
Q: This deal isn't fair we subscribe to Professional License but not getting unlimited generation
This deal isn't fair we subscribe to Professional License via appsumo deal but not getting unlimited generation, we require to upgrade to business plan for 10 usd. but you dont even have business plan on your normal subscription, its just a bait a misleading deal terms,
srpuppetry
Jul 30, 2025A: The $9.99 business plan was exclusively discounted for Lifetime users. The regular plan is $39.99.
Lifetime deal did include unlimited animated videos, just not third party services like 11labs over which we don’t have control.
That said recently we had to limit some generations to about 40 per day, because of abuse of our lifetime deall where accounts were traded and used by multiple people....
Share Puppetry