RobinReach Questions

Showing 1 - 5 of 138 questions
ShaharBlShaharBl
ShaharBlPLUS
Oct 23, 2025
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Q: will you add reddit and tumblr as social media platforms?

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Oct 24, 2025

A: Hi
We’re in the process of adding Reddit, we’ve already applied for API access and are waiting for approval 🤞.
Tumblr is next on our list, right after Reddit!

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antoine_soreauantoine_soreau
antoine_soreauPLUS
Jul 12, 2025
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Q: Can we add song to instagram carousel ?

Hello, If we can't add song to instagram carousel, will you do it ?

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jul 12, 2025

A: Hi Therre,

At the moment, Instagram’s API doesn’t support adding songs to carousel posts, so it isn’t possible to do this through RobinReach (or any other third-party tool).

If Instagram adds this feature in the future, we’ll absolutely prioritize supporting it on our side.

Thank you!

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110766201459779764553110766201459779764553
110766201459779764553
Jun 15, 2025
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Q: Fai tornare questa offerta su appsumo

Ciao, ottimo software.
Appena sarà di nuovo disponibile su appsumo lo acquisterò immediatamente.
Come è possibile accelerare la vendita su appsumo?

Un'altra domanda: se acquisito un abbonamento in cui posso gestire, per esempio, 20 account, possono essere tutti e 20 account instagram? O c'è solo un account instagram per brand?

Gli account sono gestiti separatamente lato backend? Perché sto molto...

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 19, 2025

A: Ciao!
Al momento non abbiamo in programma di tornare su AppSumo.
Tuttavia, saremmo felici di offrirti uno sconto speciale ti basta contattare il nostro team all'indirizzo support@robinreach.com.

Per quanto riguarda l'abbonamento da 20 account: sì, sei libero di aggiungere 20 account Instagram se necessario.
Puoi anche creare più brand per separare e gestire gli account in modo...

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jesusqjesusq
jesusqPLUS
Jun 8, 2025
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Q: Support email

Is the support email working? Ive been sending emails to support@robinreach.com for almost two weeks with a CSV problem I've been having and I'm not getting any respond other than my initial respond. How can I get support on this application?

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 8, 2025

A: Hello
My Apologies for the delay and the frustration this has caused.

Yes, our support email is working, but we clearly missed your follow-ups that’s on us.
The team is actively investigating the CSV issue to understand why the system isn’t parsing your file correctly.

Just to note: it’s the weekend, so our dev team isn’t at full capacity right now, but this is already on their priority...

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106680619050214141122106680619050214141122
106680619050214141122
Jun 4, 2025
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Q: Looking to move up to tier 2. will this deal ever come back?

Looking to have the recurrent post feature. will this deal ever come back? thanks

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 4, 2025

A: Hello,

I appreciate your interest in upgrading!

While we can’t guarantee that the AppSumo deal will return, we’d love to help you make the most of RobinReach.
Please feel free to reach out to us at support@robinreach.com.

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