1/ How many comment to DM's can I set up in my Tier 2 purchase.
2/ What social platforms can I use DM's on at the moment and what other platforms will DM capability be added to.
3/ What will the next platform be that is DM capable and when will it be implemented.
Regards
John
Founder Team
Shaher_RobinReach
Sep 14, 2026
A: Hi John,
Thanks for the questions!
Tier 2 includes up to 10 Comment-to-DM/keyword automations, shared across your account. Currently, Comment-to-DM works with Facebook and Instagram For the next platform, we’re still researching what’s possible based on the APIs available on each platform, so I don’t want to promise a specific platform or timeline yet. Once we have something confirmed, we’ll...
I received this error on recurring post. Reason: Failed to post on LinkedIn after 2 attempts: No space left on device @ io_write - /tmp/open-uri20260912-1-uvgj3w. What is causing this? I believe all my recurring setups are correct.
Founder Team
Shaher_RobinReach
Sep 13, 2026
A: Hi,
Thanks for reaching out.
This was caused by a temporary server storage issue on our side, not by your recurring post setup or LinkedIn connection.
The issue has now been fixed and everything is back to normal. Your recurring setups are fine, and you can simply retry the failed LinkedIn post now. It should publish successfully.
Sorry for the inconvenience, and thanks for flagging it!
Really wanted to get this one and just missed it. When will you be back on Appsumo?
Founder Team
Shaher_RobinReach
Sep 10, 2026
A: Haha, I know that feeling 😅 We don’t have any plans to come back to AppSumo at the moment. If that changes in the future, we’ll definitely announce it.
Q: Tier 2 DM's question
1/ How many comment to DM's can I set up in my Tier 2 purchase.
2/ What social platforms can I use DM's on at the moment and what other platforms will DM capability be added to.
3/ What will the next platform be that is DM capable and when will it be implemented.
Regards
John
Shaher_RobinReach
Sep 14, 2026A: Hi John,
Thanks for the questions!
Tier 2 includes up to 10 Comment-to-DM/keyword automations, shared across your account.
Currently, Comment-to-DM works with Facebook and Instagram
For the next platform, we’re still researching what’s possible based on the APIs available on each platform, so I don’t want to promise a specific platform or timeline yet. Once we have something confirmed, we’ll...
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Verified purchaser
Thanks for your replies.
Q: Auto DM question
How many Auto DM's can we set up on tier 3?
Shaher_RobinReach
Sep 14, 2026A: Hi,
Tier 3 (Thrive) includes 30 Comment-to-DM automations.
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Q: Your Post Was Partially Published Error
I received this error on recurring post. Reason: Failed to post on LinkedIn after 2 attempts: No space left on device @ io_write - /tmp/open-uri20260912-1-uvgj3w.
What is causing this? I believe all my recurring setups are correct.
Shaher_RobinReach
Sep 13, 2026A: Hi,
Thanks for reaching out.
This was caused by a temporary server storage issue on our side, not by your recurring post setup or LinkedIn connection.
The issue has now been fixed and everything is back to normal. Your recurring setups are fine, and you can simply retry the failed LinkedIn post now. It should publish successfully.
Sorry for the inconvenience, and thanks for flagging it!
Share RobinReach
Q: Auto-DM - rates and limits
For the new feature of Comment to DM / keyword: https://robinreach.com/auto-dm
Are these rates limits based on a pool for the entire Tier Plan or are they per social media account.
For example, Bloom: 5 automations (pooled) and is shared between 5 brand and 15 social media profiles?
Shaher_RobinReach
Sep 10, 2026A: Yes, exactly, the limits are pooled across the entire Tier, not per social media account.
So for Bloom, the 5 automations are shared across all your brands and connected social profiles.
For example, if you have 5 brands and 15 social profiles, you still have 5 Comment-to-DM/keyword automations total across the whole account.
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Q: Aaaah no! It's gone.
Really wanted to get this one and just missed it. When will you be back on Appsumo?
Shaher_RobinReach
Sep 10, 2026A: Haha, I know that feeling 😅
We don’t have any plans to come back to AppSumo at the moment. If that changes in the future, we’ll definitely announce it.
Sorry you missed it!
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