raymundoraymundo
raymundoPLUS
Jun 20, 2026

Q: Question regarding Pro upgrade and Lifetime Tier 5 limits

Hello SendFox Support Team,

I currently have a Lifetime Tier 5 account, which gives me an allowance of 26,000 contacts and 999,999 monthly sends.

I am interested in upgrading to access the Pro features mentioned in the dashboard (whitelabeling, VIP sending, and optional single opt-in). However, I noticed that the lower Pro tiers (like Pro 1, 2, or 3) have contact and send limits that are lower than my current Lifetime limits.

Could you please clarify how the Pro upgrade works for an account with my current limits?

If I subscribe to a lower Pro plan just for the features, will it overwrite and reduce my current Lifetime limits, or do they stack?

What is the correct way or plan to upgrade so I can keep my 26,000 contacts and 1M sends while unlocking the premium Pro features?

Thank you for your time and assistance.

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