I am an accountant and I have 10 clients that I manage. Can I use the bank accounts for extraction and interchange it. I mean if I used 1 bank account for 1 company in the past and dont intend to use that in future, can I remove that old bank account an replace with another company bank account and not occupying a slot?
I'm considering buying this deal, but the price leap from the lowest to the next-highest tier seems to be driven by what you call a learning algorithm. What is that? How does it work? What does it do? Do I need it? I can't seem to find information about it. Thank you!
A: The learning algorithm helps Smart Clerk get smarter over time by learning from your edits, adapting to the specific formats of your bank or credit card statements, and improving the accuracy of categorization automatically. If you want the system to adapt more closely to your data, it’s definitely worth considering Tier 2 and above - even if you don't need the additional bank accounts &...
Q: Free Up Bank Slots / Automatic Abuse Prevention
That is good to know that you will handle real life valid reasons to free up bank account slots via support.
People abusing the system are a burden to everyone and an annoyance in terms of ‘why we can’t have nice things’.
Would you consider adding an automatic way to prevent abuse while being convenient/self-serve for regular users to free up slots occasionally?
This would both be nice for regular users, giving us predictability and control of our own data, as well as unburdening your support from needing to handle these requests.
Like if a slot would automatically free up if an account has not had a statement for at least 12 months for example - or simply only allowing statements from x unique accounts per 12 month period rather than a slot system.
Ideally the abuse countermeasures should aim to only frustrate bad faith users.
A: Thank you for taking the time to provide your feedback. We will gladly consider applying your suggestions to our statement and bank account counter. Thank you for sharing!
Q: Data security - FreshBooks and Quicklooks Questions
1. looking to better understand how you’re protecting the data that we upload and your system. Are you SOC2 type 2 compliant or ISO 270001 compliant? How can I trust? My data is not being compromised or not being harvested for other purposes or protected it against hackers since Financial data is probably the number one goal for hackers to gain access to. 2. The video talked about importing my bank statements, but it did not talk about importing my invoices from FreshBooks?. 3. I also assumed by the bank statements you can also import credit card statements? 4. If I already have QuickBooks is your system designed to replace that or be a partner with QuickBooks online?
I have bank and credit card statements for a company I acquired, dating back to 2015, that I would like to import into Smartclerk. Can I do this, and is there an extra fee for this capability for importing the past year's statements?
A: Standard Smart Clerk subscription covers the current and previous tax years (2024-2025) as outlined in AppSumo terms. When you upload statements from beyond these years, your subscription does not cover those statements.
If you would like to process those older documents and sort things out, we charge a one-time fee of $15 per year for each bank account.
Q: Bank accounts
I am an accountant and I have 10 clients that I manage. Can I use the bank accounts for extraction and interchange it. I mean if I used 1 bank account for 1 company in the past and dont intend to use that in future, can I remove that old bank account an replace with another company bank account and not occupying a slot?
Share Smart Clerk
Q: What is Learning Algorithm?
I'm considering buying this deal, but the price leap from the lowest to the next-highest tier seems to be driven by what you call a learning algorithm. What is that? How does it work? What does it do? Do I need it? I can't seem to find information about it. Thank you!
Fatih_SmartClerk
May 16, 2025A: The learning algorithm helps Smart Clerk get smarter over time by learning from your edits, adapting to the specific formats of your bank or credit card statements, and improving the accuracy of categorization automatically. If you want the system to adapt more closely to your data, it’s definitely worth considering Tier 2 and above - even if you don't need the additional bank accounts &...
Share Smart Clerk
Q: Free Up Bank Slots / Automatic Abuse Prevention
That is good to know that you will handle real life valid reasons to free up bank account slots via support.
People abusing the system are a burden to everyone and an annoyance in terms of ‘why we can’t have nice things’.
Would you consider adding an automatic way to prevent abuse while being convenient/self-serve for regular users to free up slots occasionally?
This would both be nice for regular users, giving us predictability and control of our own data, as well as unburdening your support from needing to handle these requests.
Like if a slot would automatically free up if an account has not had a statement for at least 12 months for example - or simply only allowing statements from x unique accounts per 12 month period rather than a slot system.
Ideally the abuse countermeasures should aim to only frustrate bad faith users.
Erinc_smartclerk
May 16, 2025A: Thank you for taking the time to provide your feedback. We will gladly consider applying your suggestions to our statement and bank account counter. Thank you for sharing!
Share Smart Clerk
Q: Data security - FreshBooks and Quicklooks Questions
1. looking to better understand how you’re protecting the data that we upload and your system. Are you SOC2 type 2 compliant or ISO 270001 compliant? How can I trust? My data is not being compromised or not being harvested for other purposes or protected it against hackers since Financial data is probably the number one goal for hackers to gain access to.
2. The video talked about importing my bank statements, but it did not talk about importing my invoices from FreshBooks?.
3. I also assumed by the bank statements you can also import credit card statements?
4. If I already have QuickBooks is your system designed to replace that or be a partner with QuickBooks online?
Share Smart Clerk
Q: Past year statements
I have bank and credit card statements for a company I acquired, dating back to 2015, that I would like to import into Smartclerk. Can I do this, and is there an extra fee for this capability for importing the past year's statements?
Erinc_smartclerk
May 16, 2025A: Standard Smart Clerk subscription covers the current and previous tax years (2024-2025) as outlined in AppSumo terms. When you upload statements from beyond these years, your subscription does not cover those statements.
If you would like to process those older documents and sort things out, we charge a one-time fee of $15 per year for each bank account.
Share Smart Clerk