SMS-iT CRM Questions

Showing 1 - 20 of 1353 questions

Q: Buying 1 number slot for $5/month not possible?

Hi,

Two questions:
1. You write here that you pay 5$ for an extra number slot per month but when I click "Purchase Number Slots" in the Dashboard I only get this forcing me to buy two number slots ($10) instead of one for 5$. How can I buy simply one?
https://share.zight.com/WnuWQj8n

2. The two slots included in my subscription - can I use both for Telnyx or Plivo Numbers (ex. or does one of the two have to be a Physical SMS Gateways?)?

0e0b0dd3f6754365b27f521786b3910bPLUSNov 21, 2024
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Q: integration with gohighlevel

with the tier 1 - how many sub accounts can i add the sim-it with, and how many simcards / numbers for sms?

100744408393339585224Nov 21, 2024
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Q: Is the cost of SMS separate for the credits?

If I bought, let's say 100k credits per month, am I paying the separate cost per sms after that? What do you charge per sms?

jacob064Nov 20, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 21, 2024

A: Thank you for asking about SMS credits and costs!

❗ Important Clarification:

When using your own connections:
✅ No additional SMS costs from SMS-iT
- Credits are your sending limit
- No per-message charges from us
- Pay only your carrier/gateway rates

Connection Options:
1. Your SIM card:
- Pay your carrier rates
- No extra SMS costs

2. Your Gateway:
- Pay your gateway rates
- No extra SMS...

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Q: Do I get the bulk emailing feature in Tier 1?

Do I get the bulk emailing feature in Tier 1?

wendy25PLUSNov 19, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 21, 2024

A: Thank you for asking about bulk email features!

✅ Yes! Bulk emailing is available in Tier 1:
- Send mass emails
- Use email templates
- Track performance
- Manage campaigns

💡 Important Note:
- No credits needed for emails
- Unlimited email sending
- Free SMTP service integration
- Full email functionality

Need help setting up your email campaigns? We're here to assist! 🚀

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Q: Urgent: Issues with booking a call - the booking page is not working.

Hi,

I have an issue with getting a Hungarian phonenumber from Telnyx to work despite following your guide. You told us to book a call for support. However your call booking page does not finish loading when you submit.

Tried to book a call earlier today. We have 3 people that need to do calls Friday - urgently need to get it fixed. Can you reach out please? Email title "Urgent: Calls not working - need to have 3 people calling now" - resent again.

0e0b0dd3f6754365b27f521786b3910bPLUSNov 19, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 21, 2024

A: Thank you for the update regarding your support call!

✅ Status Update:
- SMS-iT CRM setup complete
- Integration configured successfully
- All features working as intended

❗ Only Remaining Step:
- Awaiting Telnyx to whitelist Hungarian number
- This is handled directly by Telnyx
- No further action needed from SMS-iT

💡 Moving Forward:
Once Telnyx completes the whitelisting:
- Your system...

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