Hi, Can you confirm is there DM automation available or will be added inside the system or via MCP/API? also i want to understand for Tier 3 and 4, what does automation mean, if i connect with MCP or even inside the system, and create multiple workflows, and automations, how it'll count, and if it's same for MCP and inside system? It means for tier 3 for each account i can have 2 type of automation only?
And , for AI functionality, can we add BYOK, or it's just managing via MCP?
Founder Team
Umar_SocialBu
Oct 2, 2026
A: Hi Alex,
Yes, SocialBu supports automation for messages where the connected network and account type allow it. You can create automations inside SocialBu with triggers such as incoming messages, comments, reviews, RSS items, webhook triggers, and post events, then run actions like sending replies, creating posts, adding posts to queues, sending email, or calling a webhook.
Q: Is it possible to set up autoresponse messages to keywords in the inbox replies?
Manychat is probably the best known platform to do this. The social post encourages users to respond, often with a simple word, and the system quickly responds automatically with the preset response to that keyword phrase.
I note that you say that we can reply to the inbox messages and even reply on client behalf, and I envisage that the auto response would be a much higher perceived value.
Founder Team
Umar_SocialBu
Oct 2, 2026
A: Hi there,
Yes, you can set up keyword-based auto replies in SocialBu using Automations.
For example, you can create an automation that detects a specific keyword or phrase in incoming messages or comments, then sends a preset reply automatically. This can be useful for campaigns where you ask people to comment or message a word and then receive a quick response.
Could you please help to understand- what is team? and how many users are permitted under a team?
is team similar to workspace? if yes, how many users per team or workspace?
and restrictions of social profile under each team or workspace..
seems - not having proper workspace - it is cluttered.
Founder Team
Umar_SocialBu
Oct 2, 2026
A: Hi there,
A team in SocialBu is similar to a workspace. It helps you organize social accounts, content, automation, and collaborators separately, especially if you manage multiple brands or clients.
Users/team members are people you invite to collaborate with you. The number of users and social profiles depends on the AppSumo tier you purchase.
Q: Is Curate included in AppSumo Tier 2? The founder answer and FAQ conflict.
Your September 18 answer says Tier 2 includes Curate and three curation feeds, but the current AppSumo FAQ says Content Curation is excluded from every tier.
For Tier 2, please confirm: 1. Is Curate included, and what are its limits? 2. Can an AI assistant search and retrieve curated articles through MCP? 3. Is RSS-triggered publishing a separate included feature? 4. If Curate requires an...
Founder Team
Umar_SocialBu
Oct 2, 2026
A: Hi there,
Thank you for pointing this out. You are right to ask for clarification, and we’ll review/update the FAQ so the deal details are clear.
For Tier 2: Curate is included with 3 curation feeds.
To answer your questions: 1. Yes, Curate is included in Tier 2 with 3 curation feeds. 2. MCP can help your AI assistant work with supported SocialBu actions, but article discovery/retrieval...
How does this work? Is it a credit system like some others or an extra upgrade?
Do links work when posting to X?
Founder Team
Umar_SocialBu
Oct 2, 2026
A: Hi there,
Posting to X works like posting to other connected social accounts inside SocialBu. You connect your X account, create or schedule your post, and publish it through SocialBu.
It is not a credit system for regular text/media posts. However, link posts to X do have a monthly limit depending on your AppSumo plan/tier. So links do work when posting to X, but link-based X posts are...
Q: DM automations and Posting limits + BYOK
Hi, Can you confirm is there DM automation available or will be added inside the system or via MCP/API?
also i want to understand for Tier 3 and 4, what does automation mean, if i connect with MCP or even inside the system, and create multiple workflows, and automations, how it'll count, and if it's same for MCP and inside system?
It means for tier 3 for each account i can have 2 type of automation only?
And , for AI functionality, can we add BYOK, or it's just managing via MCP?
Umar_SocialBu
Oct 2, 2026A: Hi Alex,
Yes, SocialBu supports automation for messages where the connected network and account type allow it. You can create automations inside SocialBu with triggers such as incoming messages, comments, reviews, RSS items, webhook triggers, and post events, then run actions like sending replies, creating posts, adding posts to queues, sending email, or calling a webhook.
For MCP/API: MCP...
Share SocialBu
Q: Is it possible to set up autoresponse messages to keywords in the inbox replies?
Manychat is probably the best known platform to do this.
The social post encourages users to respond, often with a simple word, and the system quickly responds automatically with the preset response to that keyword phrase.
I note that you say that we can reply to the inbox messages and even reply on client behalf, and I envisage that the auto response would be a much higher perceived value.
Umar_SocialBu
Oct 2, 2026A: Hi there,
Yes, you can set up keyword-based auto replies in SocialBu using Automations.
For example, you can create an automation that detects a specific keyword or phrase in incoming messages or comments, then sends a preset reply automatically. This can be useful for campaigns where you ask people to comment or message a word and then receive a quick response.
You can also manage and reply...
Share SocialBu
Q: Team vs Users or Workspace
Could you please help to understand- what is team? and how many users are permitted under a team?
is team similar to workspace? if yes, how many users per team or workspace?
and restrictions of social profile under each team or workspace..
seems - not having proper workspace - it is cluttered.
Umar_SocialBu
Oct 2, 2026A: Hi there,
A team in SocialBu is similar to a workspace. It helps you organize social accounts, content, automation, and collaborators separately, especially if you manage multiple brands or clients.
Users/team members are people you invite to collaborate with you. The number of users and social profiles depends on the AppSumo tier you purchase.
Social profiles are connected under your...
Share SocialBu
Q: Is Curate included in AppSumo Tier 2? The founder answer and FAQ conflict.
Your September 18 answer says Tier 2 includes Curate and three curation feeds, but the current AppSumo FAQ says Content Curation is excluded from every tier.
For Tier 2, please confirm:
1. Is Curate included, and what are its limits?
2. Can an AI assistant search and retrieve curated articles through MCP?
3. Is RSS-triggered publishing a separate included feature?
4. If Curate requires an...
Umar_SocialBu
Oct 2, 2026A: Hi there,
Thank you for pointing this out. You are right to ask for clarification, and we’ll review/update the FAQ so the deal details are clear.
For Tier 2: Curate is included with 3 curation feeds.
To answer your questions:
1. Yes, Curate is included in Tier 2 with 3 curation feeds.
2. MCP can help your AI assistant work with supported SocialBu actions, but article discovery/retrieval...
Share SocialBu
Q: Posting to X
How does this work? Is it a credit system like some others or an extra upgrade?
Do links work when posting to X?
Umar_SocialBu
Oct 2, 2026A: Hi there,
Posting to X works like posting to other connected social accounts inside SocialBu. You connect your X account, create or schedule your post, and publish it through SocialBu.
It is not a credit system for regular text/media posts. However, link posts to X do have a monthly limit depending on your AppSumo plan/tier. So links do work when posting to X, but link-based X posts are...
Share SocialBu