Q: Urgent: Request to Update Email on Social Juice Account
I have been trying to reach you for the past few months regarding an urgent matter. I need to update the email address associated with my Social Juice account as soon as possible. The current email will be disabled shortly, and I am unable to update it myself through the account settings.
Is it possible to do guided video interviews questions like where you ask 3 - 4 individual questions with each having its own 1 -2 minute recorded answers?
Also, can you do one last year-end AppSumo run? I have 2 business friends who I’m sure would grab the deal if it became available again.
🚨Every one of my custom domains are no longer working.
I've reached out to support via email and the chat widget and no replies. Really sad to see and it seems this is a very common thing being reported here and via other social channels by other users. NO Support. Anyone reading, I can provide the screenshots if needed. Messages sent on 10/22 and 11/17. I can say when this was working, it worked well.
What is the operational status of socialjuice?
Founder Team
SanderBelaen_SocialJuice
Nov 19, 2025
A: Hey AJ! Think I just got back to you over email, but just in case: Yes it is, this was a bug introduced with a giant update we pushed live. It's already resolved. My apologies for the inconvenience it brought. Hope you like the new features! Kind regards Sander
Q: when will webhooks be released? also why don't you answer any question? thanks
customer support is zero. product is very useful. but NO customer support whatsoever.
Founder Team
SanderBelaen_SocialJuice
Nov 15, 2025
A: Hey there! Webhooks are live now! You can reference our help center with answers to most questions or reach out to support@socialjuice.io. Apologies for any delays in answers!
Q: Urgent: Request to Update Email on Social Juice Account
I have been trying to reach you for the past few months regarding an urgent matter. I need to update the email address associated with my Social Juice account as soon as possible. The current email will be disabled shortly, and I am unable to update it myself through the account settings.
Share Socialjuice
Q: Guided Video Interviews
Is it possible to do guided video interviews questions like where you ask 3 - 4 individual questions with each having its own 1 -2 minute recorded answers?
Also, can you do one last year-end AppSumo run? I have 2 business friends who I’m sure would grab the deal if it became available again.
Share Socialjuice
Q: Is support still live and being tracked?
🚨Every one of my custom domains are no longer working.
I've reached out to support via email and the chat widget and no replies. Really sad to see and it seems this is a very common thing being reported here and via other social channels by other users. NO Support. Anyone reading, I can provide the screenshots if needed. Messages sent on 10/22 and 11/17. I can say when this was working, it worked well.
What is the operational status of socialjuice?
SanderBelaen_SocialJuice
Nov 19, 2025A: Hey AJ! Think I just got back to you over email, but just in case:
Yes it is, this was a bug introduced with a giant update we pushed live.
It's already resolved. My apologies for the inconvenience it brought.
Hope you like the new features!
Kind regards
Sander
Share Socialjuice
Q: Are you guys coming back again?
I would like to stack max codes :-)
SanderB
Sep 25, 2025A: Hmm, maybe, let me reach out to AppSumo to see what's possible!
Share Socialjuice
Great. Thank you. Looking forward to it :-)
Q: when will webhooks be released? also why don't you answer any question? thanks
customer support is zero. product is very useful. but NO customer support whatsoever.
SanderBelaen_SocialJuice
Nov 15, 2025A: Hey there! Webhooks are live now!
You can reference our help center with answers to most questions or reach out to support@socialjuice.io. Apologies for any delays in answers!
Share Socialjuice
Verified purchaser
Hi dr -ammar, Did you get any response from them ?
Verified purchaser
Seems you want to list this Black Friday ( Nov 20205) for more funds . And then again AppSumo buyers will be left in dark.