4.7
Taco ratings
Spokk has been praised for its seamless feedback collection, AI-generated review drafts, and top-notch customer support. While there are some limitations in customization options and a learning curve for setting up review links, these are minor issues. Considering the positive feedback against the occasional challenges, Spokk proves to be an effective solution for efficient customer feedback and review generation. With an overall rating of 4.7 and a 60-day money-back guarantee, it's definitely worth a try!
AI-powered summary of customer reviews
Verified purchaser
Gets at the Real Need
Spokk truly nails the real need in review generation, making gathering customer feedback more frictionless.
Samesh_W
Mar 17, 2026Thank you so much for the 5-taco review 🌮! I'm glad you find the core flow working out well for you. We have added a few more features recently (automation, loyalty and referrals), do have a look when you have some time and let us know if you have any feedback.
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Verified purchaser
Easy and effective Must have
Using this has been really smooth and quick for my business needs. I went with the Tier 4 plan, and it's working well for both my clients and my own services. If you’re considering it, getting the highest tier now seems like a smart move—you might regret missing out later.
Samesh_W
Edited Oct 13, 2025Thank you so much for the 5-taco review 🌮! We’re thrilled to hear you’re enjoying our agency tier, it’s definitely been our most popular choice by far. If you ever need anything, don’t hesitate to reach out. Our team’s always here to help!
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Verified purchaser
A Hidden Gem for Agencies — Simple, Smart, and Scalable
I've been using Spokk and it's been really handy for collecting feedback quickly. The AI-driven review drafts are neat, and setting it up was a breeze. I do wish there were more options to customize where reviews are posted, like on client landing pages. Support's been solid, and I see a lot of potential here for agencies.
Samesh_W
Oct 10, 2025Thank you so much for your kind words and the 5-taco review 🌮! Regarding your additional feedback, let me reach out to you so that we can add these to our roadmap. If you need anything, let us know. We're always here for support.
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Verified purchaser
Good idea - not fitting my use case
I was on high hopes when buying this tool. Now I must say, the UI looks polished on the surface but it did not fulfill my needs as I hoped when it comes to logical handling:
- Why can't I create unique link as advertised without a phone number - but with an api call I can?
- Not able to adjust tonality & tone and content of the reviews written
- No logic when it comes to review settings
- I did not understand the "services" and what they are good for?
- Branding is always visible
Samesh_W
Jul 23, 2025Hey Onur,
Thanks for sharing your honest feedback about Spokk. I can see you had specific expectations that weren't met, and I want to make sure we address your concerns properly.
"Why can't I create unique link as advertised without a phone number - but with an api call I can?"
You cannot create unique links without a phone number even via the API. Verified links are tied to a users phone...
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Verified purchaser
Fantastic piece of software! 5 Tacos all the way
Absolutely amazing piece of software and if you are involved in offering your clients SEO and helping them get more 5* Google reviews - then you must invest in Spokk before it goes away. I've purchased a lot of AppSumo products but Spokk is definitely in the Top 5. It's not perfect but pretty close to it - and I'm looking forward to seeing the direction it takes in the future. Spokk Feedback also gives me an extra SaaS service that I can offer my SEO clients and impress the heck out of them. I use the word "Game-Changing" very rarely and very carefully, but I believe that with regards to gathering Google Reviews and the whole business of offering Reputation Management then Spokk is a Game-Changing product. You won't be disappointed!
Samesh_W
Jun 19, 2025Thank you so much for your kind words and the 5-taco review 🌮! We’re thrilled to hear that Spokk has made such a positive impact on your work and that it’s helping you deliver more value to your SEO clients. Your feedback is incredibly motivating for us, and we’re excited about the future as we continue to improve and expand Spokk. If you need anything, let us know. We're always here for support.
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