A: Hi Sumoling123456,

I understand the frustration, but this is not something we can fix on our end, and it is worth explaining why.

An iframe is an iframe. We open the window and we control our side of it: where it sits on the page, the width, the height, the proportions. What actually loads inside that window is served entirely by the third party. We have no control over their content, their scripts, or their headers.

More to the point, many providers deliberately block their app from being loaded in an iframe at all. They set headers like X-Frame-Options or a Content-Security-Policy frame-ancestors rule that tells every browser to refuse the embed. When that happens, the browser blocks it before our page ever gets a say. There is no setting on our side that overrides that, and there is not supposed to be. That protection exists for good security reasons.

Easy way to confirm which situation you are in: https://iframetester.com/

Paste the URL you are trying to embed. If it fails there, it will fail everywhere, including in SuiteDash, WordPress, or anywhere else. That tells you the source is the problem and the fix has to come from that provider, not from us.

If it loads fine in that tester but fails on your Portal Page, send it to [email protected] with the exact URL and the page you are using, and we will look at it, because then it is something worth investigating.

Working with iFrames: https://help.suitedash.com/article/339-video-working-with-iframes

Thanks,

Mike