Support Board Reviews

Overall, I’m very happy with this tool and would rate it around 4.5 Tacos, though the system only allows full taco ratings.

The main challenge I encountered was navigating the menu structure during the initial setup. Some features were not immediately intuitive to locate, which made the onboarding process take longer than expected. The documentation was helpful and provided the guidance I needed, but I do think the onboarding experience could be improved with a more current walkthrough video. Several of the available YouTube tutorials appear to be a few years old, and an updated introduction would likely help new users get up and running more quickly.

It took me roughly a full day to configure everything exactly the way we wanted. That said, once the setup was complete, the platform has performed very well. The features and overall capabilities have met our expectations, and it has been a solid addition to our workflow.

One additional suggestion would be offering an Agency license option on AppSumo. We manage multiple sites and would gladly deploy this tool across several projects, but purchasing separate one off licenses for each site is not ideal.

Overall, this is a strong product and I have no regrets about purchasing it. With a smoother onboarding experience and an updated setup video, it would be even better for new users.

I bought the 4 code package for $276 a few months ago and thoroughly satisfied with it.

My biggest tip is to train the AI model by feeding it your xml maps (eg. pages xml and products xml). That single thing improved the quality of the AI responses for me, massively.

Great integrations. One of the few I've seen that incorporates WeChat.

Support has always gotten back to me, even on non-simple questions.

Support Board is the most powerful and easy to use chat system I have ever seen. Sometimes I need help and I get help really quickly. I’m happy to use support board for all of my apps!!

I've been using this plugin for over two years now!
And it's great, really great! One of the best on the market!
I highly recommend it!

Support Board has completely transformed how we handle customers. The automation is incredible, especially the TidyCal and Shopify integrations. It feels like I’ve hired 10 extra employees for a fraction of the cost. The team behind this is clearly dedicated to quality—it's fast, the UI is clean, and the AI features are way ahead of the competition. Honestly, at this price point, it feels like a steal. 5 Tacos all the way!