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TextLink Questions

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Showing 121 - 140 of 222 questions

Q: I have to refund because of this

I found that my carrier charges 22 cents of Euro per each SMS to the U.S. therefore I do not see how I am going to use this since the price will be absurd.

zeroleftPLUSDec 31, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 31, 2024

A: Hello, we are sorry to hear that. Our only solution for that would be to find someone in the US to setup the service for you, but we know it can be hard. You can find OTC marketplace for that on our Discord server.

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Q: Trackable links

A really nice feature would be to include trackable links, to see if the recipient has clicked the link in the message. Is this something you can implement?
And if it’s not too much to ask, a flow builder with conditional logic 😅

jsoutherlandPLUSDec 31, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 31, 2024

A: Hi, it sounds cool. We are going to share a feature request form in our discord soon, and you are free to suggest it :)

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Q: How many SIM Cards I can add?

Tier 5 allows devices, unlimited admins etc etc, but there is a upper limit to how many SMS we can send from one number. How many SIM Cards I can add?
What is the chance of getting banned from SERVICE PROVIDER, for using this app to send SMS?

Vaibhav99073PLUSDec 31, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 31, 2024

A: One number can only be connected to 1 sim card. Number of SIM cards per device depends on your device. We don't have a cap on the total SIM card number. You can get banned, but we try to limit it by not sending messages as fast as possible (our current limit is 3 seconds between messages). If you use custom speed (e.g. you send yourself via API), you can further decrease speed.
Carrier limit depends on your carrier. One of our clients easily sends 20k SMS / month to Canada via Bell, but in India I heard there is 100 SMS/day limit per SIM.
I think the content also goes into the equation, not just sending speed.

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Q: Question to Webhook settings

Congratulations once again! Your product works perfectly. Today, I sent my first SMS via API using Notion + Pabbly + TextLink. YEAH! And I’m not a programmer. No-code is the future, especially when innovators like you make it easier for us. Thank you!

My question is:
Do you have a link or guide on how to save incoming SMS to Notion via webhook?

Wishing you a Happy New Year and all the best for 2025!

curious963PLUSDec 30, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 31, 2024

A: Thank you and Happy New Year!

Unfortunately, we do not have the guide, but will start upgrading the tool soon based on user feedback. If you woud like to participate, please join our Discord server or Telegram group.

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Q: Inquiry About SMS Roaming Support

I am a small agency based in the UK, and many of my clients are located in Italy. I have an Italian SIM card with an unlimited SMS plan that supports roaming (including the UK). The phone with this SIM is based in the UK and dispatches SMS messages from the UK while in roaming to recipients in Italy.

I would like to confirm if your platform supports this kind of SMS roaming setup. Specifically, will I be able to utilize your services to dispatch SMS messages from my roaming Italian SIM in the UK to destinations in Italy seamlessly?

Thank you in advance for your clarification.

navid7Dec 30, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 31, 2024

A: Hi, yes, our software is location and destination agnostic, you just need to make sure that you set up your device to send SMS to the specified destination. As you can see here: https://www.youtube.com/watch?v=nyVm4U5iScg&t=70s

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Q: Are there any requirements for the Android version❓

Can it be an old version?
From what version will it work?

Jack.SPLUSDec 30, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 30, 2024

A: Android 5.1 is minimum

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Q: Application

Hi,
Do you have a roadmap?
Do you plan to publish your app on the Play store?
Because android becomes over the time more restrictive with external apps.
I'm afraid that one day external apps outside the Play store will be blocked.

sormickDec 26, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 27, 2024

A: Hi there, we are working on creating a roadmap, since we have got a bunch of feedback from AppSumo. We have tried publishing the app to play store, but the process is very strict for apps that access phone's SMS feature, and that's why we, unfortunately, could not do it. It is now on pause since we see a lot of features that can be added to our functionality now.

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Q: Can I send MMS?

Hi, can I send MMS with this service?

jsoutherlandPLUSDec 29, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 29, 2024

A: Not currently, you will be able to do that in one of the future releases.

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Q: Is this what I understand correct?

Hi
May I know if I am using for example my number and then I decided to send the marketing content to potential customers like I am now in the UK looking to send SMS to Iraq as an example so by getting tier which includes 5000 sms means I will be send them for free? or there are costs from my network carrier?
Please advice

106214857341949144580Dec 29, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 29, 2024

A: Yes, you need to pay the carrier fees for SMS

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Q: change the SMS sender?

Congratulations on your amazing product!
I have a question:
Is it possible to change the SMS sender? Instead of +4912233442342 (number), it would be better to use MyCompany_com.

curious963PLUSDec 28, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 28, 2024

A: Unfortunately, it is not possible in TextLink as it is done through a technology other than SIM cards

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Q: Using vonage sms

How do we leave and try this? Do we buy an cellphone for the SIM card or what?

HiredInMichigan.orgPLUSDec 18, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 18, 2024

A: You do need your own dedicated device and SIM card, i recommend you watch this video for setup (it takes about 20 minutes) https://youtu.be/nyVm4U5iScg?si=tHNu9jTY4vSGuFeg

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Q: Will this work?

I have a client from a different country.

👉 In their country:

They will install the TextLink Android app on their phone with SIM.

They will complete the OTP verification and ownership confirmation, if any.

👉 In my country:

I will register on TextLink using their mobile number which they own.

And I will use the TextLink web app on my computer to send SMS campaigns.

---

Will this setup work? And is this the correct process or workflow?

Thank you!

SulomingDec 26, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 26, 2024

A: Yes, they just have to log in to their android app with the same account that you want to use to send messages.

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Q: Question

What does it mean "Use your own devices and SIM cards"? Does it mean i have to pay the fees myself? What is the average cost?

116825587439939765256PLUSDec 28, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 28, 2024

A: Hey, you need your own android device and a SIM card that can send messages to your desired destinations. You do need to pay price per message, that's why we recommend to check the prices of the destinations that you want to send to (for local numbers you can usually find unlimited SMS packages for cheap, e.g. 10$ per month).

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Q: Suggested phone plans for low cost texting

I'm only looking for some suggestions on low cost phone plans to use with textlink. Just places to start and look at... paying for regular verizion or att plans that have so much data and talk minutes are not needed... a pay as you go text plan would be great!

Since it doesn't sound like it would be ideal to use your personal phone I was looking for some alternate plans. US based please!

cfdynamicsPLUSDec 27, 2024
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Founder Team
Viktor_TextLink

Viktor_TextLink

Dec 27, 2024

A: Tello Mobile
Tello provides a plan with unlimited talk and text for $8 per month, utilizing T-Mobile's network. This plan includes 500MB of data, which can be disregarded if data isn't a priority.

US Mobile
US Mobile offers customizable plans where you can select unlimited talk and text without data. Their unlimited talk and text plan starts at $10 per month, operating on either the Verizon or T-Mobile network.

Mint Mobile
Mint Mobile's 3-month introductory plan includes unlimited talk and text with 4GB of data for $15 per month, running on T-Mobile's network. While data is included, the primary focus can remain on the unlimited calls and texts.

T-Mobile Prepaid
T-Mobile's prepaid plan offers unlimited talk and text for $25 per month, with no data included. This plan is suitable for those who don't require data services.

AT&T Prepaid
AT&T's prepaid plan provides unlimited talk and text for $30 per month, without data. This option is ideal for users focusing solely on calls and messages.

These carriers offer cost-effective solutions for unlimited calling and texting in the U.S., allowing you to choose a plan that best fits your needs without paying for unnecessary data services.

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Q: Google Voice

Can you potentially use a google voice phone number with TextLink? I currently don’t have an android. So I was thinking of a workaround to make it work with my iPhone.

102408570693963389592Dec 22, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 22, 2024

A: Hi, currently, it only works on android with a SIM card (physical or eSIM)

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Q: Clarification question

just curious on this response on the other question, when you say “if you want to increase message sending speed, you should add more sim cards/device”

my question is, if I use 2 or more sim to send messages to increse message sendiing speed as you say, does the contacts will receive a message from different numbers or just 1 number?

Because it’s useless to speed up the sending speed if the receiver will receive message in different numbers. There are pros and cons, and most cons for a company.

neo+PLUSDec 27, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 27, 2024

A: Hi, you can connect one recipient to one SIM card using our API and Webhooks, so he knows who the message is coming from

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Q: Can I use my carrier API to connect the software?

Hi, can I use my carrier API to connect the software and bypass the additional phone/sim?

jillian96Dec 26, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 27, 2024

A: Hi there, unfortunately, our app is made specifically to turn Android's SIM card to SMS gateway. If you would like us to take a look into it, contact us via email or our discord server.

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Q: What are the limits?

1. I've been trying to locate Carrier daily sending limits. I've read that your software cercomvence daily Carrier limits, but to what extent per number? 1 SMS per second?

2. Besides "first name" as a custom text within the message can we add additional custom text within the body of the text?

neadusallDec 25, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 25, 2024

A: The default interval is currently 2.5-3.5 seconds. However we are working on adding an option where you can choose the interval.

2. Yes, if you are refering to our outreach tool, you can add pretty much any column that you like. You are not limited to first name

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Q: Chatapp

In the Chatapp section inside Textlink platform do we get to see logs of the SENT messages only ? Why not the incoming messages sent to us

Please clarify

digitalm2017Dec 24, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 25, 2024

A: Received messages should also be shown there. Contact us so we can resolve the issue

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Q: Any additional/hidden charge?

Hi,if i buy tier 1 -5000 sms/month,do i still be charged by my telco service provider for each sms sent out?

103619953655553785497PLUSDec 25, 2024
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Founder Team
Aleksandr_TextLink

Aleksandr_TextLink

Dec 25, 2024

A: Yes, you pay the SMS fee if there is one. We provide you with the way to setup the infrastructure and the tools

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