Thoughtly Questions

Showing 1 - 5 of 505 questions
konraddkonradd
konraddPLUS
Sep 19, 2025
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Q: Thoughtly is Not Working like promised

I cannot seem to buy a new phone number. The issue seems to be going on for more than 2 weeks now. Will it be resolved at all? Or is it time to refund AppSumo customers? I really hope it will be resolved.

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msbrinkleymsbrinkley
msbrinkley
Apr 20, 2025
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Q: Coming back to Appsumo?

I didnt realize getting the phone numbers eat up so many of my credits.
Should have paid attention and gotten the next level up…come back!

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carlos631carlos631
carlos631
Mar 26, 2025
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Q: Can I get a US number approved to call clients in Mexico?

Hi Thoughtly team,

I want to start my question with saying how much I like this tool. I'm so happy I decided to invest in this. I regret not purchasing a higher tier.

Do you have any recommendation to get a US phone number approved for outbound calls to numbers of a foreign country (The number would make appointment reminders to clients in Mexico).

So far I've used the inbound calls and they...

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gavleggavleg
gavlegPLUS
Edited Mar 8, 2025
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Q: Poor customer service

I have reached out a number of times to customer service to have them fix the issue with my account. The credits dont align with the tier that I purchased. Can someone from the thoughtly team please respond.

Founder Team
Torrey_Thoughtly

Torrey_Thoughtly

Mar 14, 2025

A: Hi gavleg, I'm sorry to hear that our customer service is disappointing to you. It looks like the team has been back and forth with you quite a few times regarding your LTD purchase. From how it looks, you'll need to contact the AppSumo team to help clarify your LTD purchase.

Let me know if I can be helpful in any other way relating to Thoughtly!

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trevor806trevor806
trevor806
Feb 17, 2025
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Q: Ringless Voicemail Drops?

Can Thoughtly leave a voice message on a recipients phone without actually having to call the number (similar to voicedrop.ai)?

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