Q: I purchased a lifetime deal, but my account still shows the Free plan.
Hi,
I purchased a lifetime deal, but my account still shows the Free plan. Could you check what went wrong and activate my lifetime plan?
Thank you in advance.
Kind regards, Evy
Founder Team
Luka_originals
Nov 4, 2026
A: Hello, thanks for reaching out!
Sorry your lifetime plan isn't showing on your account yet. This is something we need to look at in your account rather than here, so please email support@tidycal.com with the email address on your TidyCal account and we'll take a look.
Q: Why there is 1% charge to customer at the time of booking appointments?
Founder Team
Luka_originals
Oct 26, 2026
A: Hello, thanks for reaching out!
On Free and lifetime plans, Stripe bookings carry a 1% TidyCal platform fee on top of Stripe's own fees. By default it's added to the booker's total as a separate line at checkout, which is why your client sees it.
There are two ways to avoid your clients paying it. On a lifetime plan you can switch on "I'll cover the 1% platform fee" in Settings > Bookings, so...
Q: Does the Agency Plan support linking multiple calendars to a single booking?
I need the appointments to automatically appear on the calendars of two different hosts.
Founder Team
Luka_originals
Oct 20, 2026
A: Hello, thanks for reaching out!
Yes. Agency includes Collective booking types, which are made for this: a time is only offered when every selected host is free, and once it's booked the appointment goes on both hosts' calendars.
To set it up, add the second host to a team, create a booking type in that team, set "Team booking type" to Collective and tick both hosts. TidyCal creates the event...
Q: Remove TidyCal Branding for Lifetime Agency
So what's the plan where I get Lifetime Agency with NO BRANDING... I want that one! And I'm willing to pay.
NoahKagan
Nov 6, 2026A: hey buildersbuild. its tidycal pro. and no branding. you can get it on tidycal.com.. there's only light branding with agency.
Share TidyCal
Q: Are you going to bring PRO plan offer for loyal AppSumo supporters?
Are you going to bring PRO plan offer for loyal AppSumo supporters or keep it as subscription only and not lifetime offer?
NoahKagan
Nov 3, 2026A: Lifetime plan is only on AppSumo. We may offer a special Pro plan for black friday.
Share TidyCal
Thanks, Noah. Will the special Black Friday Pro offer be available through AppSumo, or directly on the TidyCal website as a subscription?
Q: I purchased a lifetime deal, but my account still shows the Free plan.
Hi,
I purchased a lifetime deal, but my account still shows the Free plan. Could you check what went wrong and activate my lifetime plan?
Thank you in advance.
Kind regards,
Evy
Luka_originals
Nov 4, 2026A: Hello, thanks for reaching out!
Sorry your lifetime plan isn't showing on your account yet. This is something we need to look at in your account rather than here, so please email support@tidycal.com with the email address on your TidyCal account and we'll take a look.
Share TidyCal
Q: Why there is 1% charge to customer at the time of booking appointments?
Luka_originals
Oct 26, 2026A: Hello, thanks for reaching out!
On Free and lifetime plans, Stripe bookings carry a 1% TidyCal platform fee on top of Stripe's own fees. By default it's added to the booker's total as a separate line at checkout, which is why your client sees it.
There are two ways to avoid your clients paying it. On a lifetime plan you can switch on "I'll cover the 1% platform fee" in Settings > Bookings, so...
Share TidyCal
Q: Does the Agency Plan support linking multiple calendars to a single booking?
I need the appointments to automatically appear on the calendars of two different hosts.
Luka_originals
Oct 20, 2026A: Hello, thanks for reaching out!
Yes. Agency includes Collective booking types, which are made for this: a time is only offered when every selected host is free, and once it's booked the appointment goes on both hosts' calendars.
To set it up, add the second host to a team, create a booking type in that team, set "Team booking type" to Collective and tick both hosts. TidyCal creates the event...
Share TidyCal