How can I get in touch for help with my calendar integration? Booked calls are not showing up on my calendar and from what I can tell the calendars are set up correctly. Tried to click help in the dropdown menu at top right but link is broken. Thanks!
Q: Concern Regarding Branding & Agency Plan Features
Your support team mentioned that branding would be minimal and in grey. However, I’m seeing prominent branding throughout the platform—even on the agency plan.
Additionally, the agency plan doesn’t appear to offer any extra features as advertised.
Please clarify this as soon as possible before I proceed with a refund request.
Q: Subject: Conditional Logic for Booking Availability Based on Form Responses
Hello TidyCal Support Team, I would like to know if TidyCal supports conditional logic in booking forms. Specifically, is it possible to set up a form where the availability calendar is only shown if the user’s answers meet certain criteria? For example, if a user selects a particular option or provides a specific answer, they would be allowed to proceed with booking; otherwise, they would see a custom message or be prevented from scheduling. If this feature is not currently available, are there any plans to implement it in the future? Alternatively, is there a recommended workaround to achieve similar functionality within TidyCal? Thank you for your assistance!
Currently, TidyCal does not support conditional logic that controls booking availability based on form responses. This means the calendar always displays regardless of user answers, and there isn’t an option to show custom messages or restrict booking based on form input.
We appreciate the suggestion and will keep it in mind for future improvements.
As a workaround, some users include qualifying questions in their booking forms and manually review responses before confirming appointments.
Q: The help button isn't working in the software
How can I get in touch for help with my calendar integration?
Booked calls are not showing up on my calendar and from what I can tell the calendars are set up correctly.
Tried to click help in the dropdown menu at top right but link is broken.
Thanks!
Share TidyCal
Q: Upgrading from Individual to Agency???
If I have an existing individual plan, can we upgrade to the Agency and get the additional 10% Sumo Day discount?
If so, how?
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Q: Concern Regarding Branding & Agency Plan Features
Your support team mentioned that branding would be minimal and in grey. However, I’m seeing prominent branding throughout the platform—even on the agency plan.
Additionally, the agency plan doesn’t appear to offer any extra features as advertised.
Please clarify this as soon as possible before I proceed with a refund request.
Share TidyCal
Q: My users receive calendar invite, but not the custom confirmation email?. They are not in spam or junk.
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Q: Subject: Conditional Logic for Booking Availability Based on Form Responses
Hello TidyCal Support Team,
I would like to know if TidyCal supports conditional logic in booking forms. Specifically, is it possible to set up a form where the availability calendar is only shown if the user’s answers meet certain criteria? For example, if a user selects a particular option or provides a specific answer, they would be allowed to proceed with booking; otherwise, they would see a custom message or be prevented from scheduling.
If this feature is not currently available, are there any plans to implement it in the future? Alternatively, is there a recommended workaround to achieve similar functionality within TidyCal?
Thank you for your assistance!
Natasha_originals
Jun 9, 2025A: Hi zelucasnr,
Thanks for your question!
Currently, TidyCal does not support conditional logic that controls booking availability based on form responses. This means the calendar always displays regardless of user answers, and there isn’t an option to show custom messages or restrict booking based on form input.
We appreciate the suggestion and will keep it in mind for future improvements.
As a workaround, some users include qualifying questions in their booking forms and manually review responses before confirming appointments.
Best regards!
Share TidyCal