TidyCal Questions

Log in to ask a question
Showing 441 - 460 of 1250 questions

Q: What does calendar connection mean?

Is it the number of bookings on the calendar? if given in the plan that I have only 20 calendar connection then will only 20 people will be able to book the meeting?

ChandanShahJun 30, 2025
See detail
Share
Helpful?

Q: rescheduling notification

Hi

Could you explain why I receive quadruple notifications at 6-minute, 4-minute, 2-minute, and 1-minute intervals? The email contained duplicate content, but it appeared frequently in my inbox. It wasn't like that before. Did you change the system?

GraceViolinStudioJun 27, 2025
See detail
Founder Team
Natasha_originals

Natasha_originals

Jun 28, 2025

A: Hello GraceViolinStudio,

Thanks for reaching out and bringing this to our attention!

We haven’t made any recent changes to how rescheduling or reminder notifications are sent from TidyCal that would explain multiple emails being sent like that.

In many cases, when users experience duplicate or unusually frequent notifications, it turns out to be related to Gmail email forwarding rules.

If you’re using multiple calendar email addresses or have set up any forwarding or sync rules between accounts, that could be the reason for the duplicate emails showing up at different intervals.

We recommend checking your forwarding settings and calendar connections.

Wishing you a great day and sending kind regards! 🌸

Share
Helpful?

Q: annoying notifications

Hi,

The customer mentioned that they received 20 emails for their booking: 10 confirmation emails and 10 invitation emails.

Do you have a system in place to send only one email when multiple bookings are made?

If not, please let me know how to remove the invitation emails.

Thank you.

GraceViolinStudioJun 27, 2025
See detail
Founder Team
Natasha_originals

Natasha_originals

Jun 28, 2025

A: Hello GraceViolinStudio

Thank you for your email.
Do you happen to use Outlook calendar?
If so, sending update emails to all participants in the booking is not a TidyCal feature but an MS Office calendar feature, sadly.

The only way to stop that from happening is to switch over to the Gmail calendar as a primary calendar, because Gmail calendars do not send notifications to all meeting participants.

We are looking into this feature together with the MS team as we speak, and we hope their team will be able to offer an option to disable all participants meeting notifications soon.

With kind regards,
Team Originals

Share
Helpful?

Q: availability based on timeslots in calendar?

I would love to switch to TidyCal - however i am missing a feature that makes savvycal stand out:

i can define blocks in my calendar and based on the Name free timeslots are defined.

Example: Event in Calendar "Office Hours" connected to a booking page that will only allow to book time within "Office Hours" timeslots.

Do you have this feature on the roadmap?

user380Jun 26, 2025
See detail
Founder Team
Natasha_originals

Natasha_originals

Jun 28, 2025

A: Hi user380,

Thanks for reaching out and for the great question!

TidyCal works a bit differently than what you described with SavvyCal.
Instead of relying on named events like "Office Hours" to define bookable times, TidyCal simply looks at your connected calendars and treats any "free" time as available for bookings, and any time marked as "busy" as unavailable.

There’s no need to create specific named blocks — as long as your calendar reflects your actual availability with busy/free status, TidyCal can automatically offer bookings only during your free slots.

At this time, we don't have the feature to define bookable times based on specific event names, but I’ll pass your suggestion along to the product team for consideration.

Best regards!

Share
Helpful?

Q: Switch the Mail of the Subscription Activated...

Hello,
How can i Switch the Mail of the subscription activated?
This is not on my work email ...

tal50Jun 25, 2025
See detail
Founder Team
Natasha_originals

Natasha_originals

Jun 28, 2025

A: Hello tal50,

Thank you for reaching out to our team!

The process of the email change is the same in every app we have, and you will have to confirm the change.
Please take a look at the video guide below.
https://youtu.be/SOiKq78Tc9k

We trust this will help.

With kind regards,🌸

Share
Helpful?