markus.zadinaQ: Hi Serpple Team!
I had bought one code to test Serpple and I am really pleased with it. So I bought 4 more codes for the maximum. I have redeemed all codes and see five codes in the Redeem section - but I am only on tier 2 and have 10.260 refreshes, 1.260 keywords and 26 projects. So something is wrong ... I should have 25.000 refreshes, 2.500 keywords and 25 projects. Also a support chat within serpple would be great to contact you guys.
Hello @markus.zadina
There is an issues with appsumo pricing terms. But don't worry. We will update your account with the promised keywords count and projects. I will be done in a couple of hours.
I will update you through email once your account is changed.
Thanks for choosing serpple.
Happy serppling..
Regards
Arun
Thank you for the quick answer!
Markus
Hello @markus.zadina
We will bring a support option inside the tool for customers very soon. Thank you so much for your suggestions.
Regards
Arun
Great to hear!!!
Keep up the good work.
Markus
Hello @markus.zadina
Your profile is updated with the promised limits.
Kindly check your account.
Thanks
Happy Serppling..
Arun