I think that I am not the only one asking about tokens in different devices. Sorry about that.
I bought Tier 3 because I wanted more tokens (probably than needed) so I could be sure I will never run out of tokens, but it seems that I "only" have 2M tokens on my phone (haven't tried yet on my computer (I am now traveling), so I started to investigate.
May you please confirm that 2M...
Founder Team
Felipe_TriploAI
Edited Dec 8, 2025
A: Hey franromulo! Thanks for the question.
You're definitely not alone in asking about this, I answered this very same question time and time again since our first days on Appsumo. No problem, happy to answer again.
So here's the deal: yes, the 2M tokens per device means exactly that. Each device gets its own separate 2M token allowance every month. It's not a pooled system where you have 20M...
Hi, I want to check if I only have 2 device, and if I bought higher tier which have more that 2 devices, can I somehow switch my seat to use other seats or devices token?
Founder Team
Felipe_TriploAI
Dec 8, 2025
A: Hey again SumolingT!
If you've got just 2 devices, I'd recommend grabbing a license that covers what you need (Tier 2, 3 devices license, would work perfectly here).
There's no seat switching between devices. Each active device on Triplo AI gets its own unique identification and is treated as its own separate entity.
How to check the current usage on my device? how do I know if I reach 2M already?
Founder Team
Felipe_TriploAI
Dec 8, 2025
A: Hey SumolingT! Thanks for reaching out.
You there is an allowance checking the usage indicator. On desktop, you'll find it at the bottom right of the Triplo AI interface. On mobile, it's at the top right. Just hover over it or tap it for more details.
Note that, if you're using your own API keys, this indicator won't appear since we don't track activity when you're connected to your own...
do i need a higher tier to pair with Robomotion. If i get tier 4 of Robomotion which is 10 production robots and 5 application robots, do i need tier 4 of Triplo to run them all or can I stay on tier 3 of Triplo to run them all ?
Founder Team
Felipe_TriploAI
Dec 5, 2025
A: Hey Blueyetii! Tier 3 unlocks you PRO features which includes Automations. It's more than enought. No need to upgrade for this.
Q: Tokens per device vs total tokens
Hi Felipe,
I think that I am not the only one asking about tokens in different devices. Sorry about that.
I bought Tier 3 because I wanted more tokens (probably than needed) so I could be sure I will never run out of tokens, but it seems that I "only" have 2M tokens on my phone (haven't tried yet on my computer (I am now traveling), so I started to investigate.
May you please confirm that 2M...
Felipe_TriploAI
Edited Dec 8, 2025A: Hey franromulo! Thanks for the question.
You're definitely not alone in asking about this, I answered this very same question time and time again since our first days on Appsumo. No problem, happy to answer again.
So here's the deal: yes, the 2M tokens per device means exactly that. Each device gets its own separate 2M token allowance every month. It's not a pooled system where you have 20M...
Share Triplo AI
Verified purchaser
Muito obrigado, Felipe, for your clear answer and case scenarios.
I only own two devices plus the company computer, but maybe I can find another usage for those devices that I have left on Tier 3.
I think the software is great, just that I might bought "a bigger turkey that I would eat".
Lets see, I might keep Tier 3.
Gracias otra vez.
We support and respect every single Triplo AI user, Fran! You'd be totally welcome even if you're just running a simple Triplo AI on its free tier :)
Q: Usage other devices token
Hi, I want to check if I only have 2 device, and if I bought higher tier which have more that 2 devices, can I somehow switch my seat to use other seats or devices token?
Felipe_TriploAI
Dec 8, 2025A: Hey again SumolingT!
If you've got just 2 devices, I'd recommend grabbing a license that covers what you need (Tier 2, 3 devices license, would work perfectly here).
There's no seat switching between devices. Each active device on Triplo AI gets its own unique identification and is treated as its own separate entity.
Hope that clears things up for you!
Take care,
Felipe
Share Triplo AI
Q: How to check my current usage?
How to check the current usage on my device? how do I know if I reach 2M already?
Felipe_TriploAI
Dec 8, 2025A: Hey SumolingT! Thanks for reaching out.
You there is an allowance checking the usage indicator. On desktop, you'll find it at the bottom right of the Triplo AI interface. On mobile, it's at the top right. Just hover over it or tap it for more details.
Note that, if you're using your own API keys, this indicator won't appear since we don't track activity when you're connected to your own...
Share Triplo AI
Q: How long are you on Appsumo ?
Im asking because i want to upgrade my tier before you go
Felipe_TriploAI
Dec 7, 2025A: Hey there Blue!
I can't disclose this info due to our contract. It won't run for long but I'm sure there's still time for you to go for it.
Take care
Felipe
Share Triplo AI
Q: Pairing Triplo with Robomotion
do i need a higher tier to pair with Robomotion. If i get tier 4 of Robomotion which is 10 production robots and 5 application robots, do i need tier 4 of Triplo to run them all or can I stay on tier 3 of Triplo to run them all ?
Felipe_TriploAI
Dec 5, 2025A: Hey Blueyetii! Tier 3 unlocks you PRO features which includes Automations. It's more than enought. No need to upgrade for this.
Take care
Felipe
Share Triplo AI