TruConversion Reviews

Just going into the dashboard i found out the tool stopped tarcking data.

This is the second time the problem happened and i lost all the data, last time they just have not active rule so if you don't go into the dashboard for a long time it stop tracking, they said the fix it but maybe the didn't or it's different problem.

Can't trust this tool, you will lose important data if you use it so better find other alternatives..

The visitor journey feature stopped working on 21/05.
I waited another day and contacted support on 22/05.
Support responded after 3 days.
The response was that they would forward the issue to the technical team.
I contacted them again after another three days and still received no response.
The messages are marked as read in the chat, but there has been no activity or reply.

Not a reliable software or support system.

A solid product which makes user behavior visible. It's easy to set up - obviously you have to check with your cookie plugin and data privacy compliance set-up, so I added the tracking code into Borlabs instead of a general CodeSnippet-plugin. This works fine (even if TruConversion has troubles to identify the successful setup - it records ;)).

I might upgrade my tier in the future for future website projects and after proper testing. (But seriously you pay SO MUCH money for other tools with this functionality!)

I would love to see a connection to my Shopify store in the future as well :) Don't know if this is planned.

Been using TruConversion for a bit now and I’m really liking it so far. The insights are genuinely helpful, especially when you want to understand how users actually move through your site instead of just relying on assumptions.

What I appreciate most is how it gives you visibility into user behavior. It’s something every store owner or marketer should have. The tool itself is solid and definitely valuable.

That said, as someone still learning, I think it would be even better if there were more beginner-friendly use cases or real examples on how to apply the data to improve conversions. Sometimes you see the insights and think “this is great, but what should I do next?”

Overall, still very happy with it and glad I got it on AppSumo. Excited to see how it evolves, especially with more guidance for users like me.

I’ve just purchased TruConversion Tier 1 for my skincare and cleaning brand, AMIRA. After seeing the incredible 1,500+ positive reviews, I knew I had to get this lifetime deal to help optimize my website’s conversion rate.

As I’m planning to open my physical flagship store in 2027, I’m looking forward to using TruConversion to better understand my customers' behavior online before they visit me in person. I am particularly excited about the Smart Funnels and Session Recordings features to help 'bridge the gap' between my traffic and sales.

I have high expectations for this tool and am looking forward to excellent customer support as I begin this journey. Can’t wait to see the insights!