Upbase Questions

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Q: Hi, when will UpBase finally be GDPR compliant - and how do we get our DPA? And Guest can't see what's on the list

Hi! As a Germany based business, it is crucial for me to only use software that is GDPR compliant. We really love Upraise, but mustn't work with it, as it is not GDPR compliant yet.
You told other Sumolings, that UpBase is planned to be GDPR compliant starting at Q3 - so when can I count on it? Otherwise I would have wasted my money.
And: I need a DPA to be able to use UpBAse as soon as you are GDPR compliant. And: Where are your servers located and do you plan to have servers in Europe?

Also: We invited a Guest to a list and she can't see anything on it. We invited her with another Email - now she is able to see a little part of the list - but not everything. Do we miss something?
We contacted your support some weeks ago but nobody did get back on us - the provided Link regarding guest invites on your homepage didn't help unfortunately.

Silke_hautquartierPLUSJul 3, 2025
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Q: Will this deal be coming back?

It would be awesome if if did! Thanks.

117965614570028122114Jun 26, 2025
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Q: really hoping webhooks will be dropped soon, thinking about jumping ship

Love upbase but makes it hard to integrate with our app ecosystem for true automation without it. Would greatly improve usability. ETA?

espifortinPLUSMay 13, 2025
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Q: Team member limit on Tier 3: how to manage a larger team?

Hi! I have a team of about 20 people and I’m considering the Tier 3 subscription, but I noticed it allows a maximum of 9 team members. I see there are unlimited guest accounts, but I don’t think that’s the same. Is there a way to activate a plan that supports more team members, or is this service not suitable for our needs? Thanks!

112247323178646978816May 8, 2025
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Q: Screen capture and video chat

Hello,
Curious if you will be added screen capture or tracking of staff activity when they log in.

Any plans on video chat like Google Meet within the chat? Thank you!

109341382852785002383PLUSMay 8, 2025
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