I’m considering purchasing this platform; however, after reviewing various questions and feedback, it appears that the support might be lacking. Can the support team please confirm whether this issue has been addressed?
This was previously answered by Chris Lee who said our apologies — Vento experienced technical difficulties with their chat provider and are upgrading software (including updating Next.js and making changes to the chat provider), which required extra regression testing and took longer than expected. Chat support should be available by the end of this week; in the meantime you can reach out to...
Q: Something went wrong during saving of the recording. After 1 week still no support.
Hey Chris,
I've sent you already a mail and I have send you multiple chats in vento. Like I told alrady (4 times now), my recording didn't save, something went wrong.
I've already send you the link to the recording, and I'm still waiting on feedback what went wrong as this was an important meeting I recorded....
Q: support available?
I’m considering purchasing this platform; however, after reviewing various questions and feedback, it appears that the support might be lacking. Can the support team please confirm whether this issue has been addressed?
Share Vento
This was previously answered by Chris Lee who said our apologies — Vento experienced technical difficulties with their chat provider and are upgrading software (including updating Next.js and making changes to the chat provider), which required extra regression testing and took longer than expected. Chat support should be available by the end of this week; in the meantime you can reach out to...
Q: It would be nice to be able to customize it for other languages.
For example, so I can translate:
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Q: Something went wrong during saving of the recording. After 1 week still no support.
Hey Chris,
I've sent you already a mail and I have send you multiple chats in vento.
Like I told alrady (4 times now), my recording didn't save, something went wrong.
I've already send you the link to the recording, and I'm still waiting on feedback what went wrong as this was an important meeting I recorded....
Share Vento
Q: When will Desktop app be released. Just ETA?
Hi, I need to know when will desktop app be released just ETA and what features it will have?
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Q: Recording in not starting
When i click on start recording button, nothing happen, i check have below erros in console.
P.s: My browser uptodate.
https://postimg.cc/kVQtXJmP
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