Q: Could you explain what is Custom Field Limit? On Tier 1 and 2?
Could you please explain what the Custom Field Limit is for Tier 1 and Tier 2? What is that 500 mean in T2?
Founder Team
Ryan_WorkZappy
Jul 31, 2025
A: Hi itsmainul,
The Custom Field Limit refers to the maximum number of custom fields you can create within WorkZappy to capture additional data beyond the standard fields provided. You can create custom fields at both system level and project level: https://guide.workzappy.com/system-settings/fields
Storage ranges from 100 GB to 1 TB depending on the Tier, and that is quite a lot for most use cases.
If you do happen to reach the limit, you can always delete any unwanted or outdated data to free up space. This helps keep your environment clean and optimized.
We retain data for as long as your account is active, unless you choose to delete it. You’re always in control and can manage or remove your data at any time.
Q: How do I move tasks up and down in Kanban view??
Seems i need to duplicate task to rearrange it, very basic feature...
Ryan_WorkZappy
Aug 11, 2025A: Hi 104368857284956295164,
To sort the tasks in Kanban view, click Sort by in the top-right corner. You can sort by fields like Due Date, Date Created, and Priority.
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Verified purchaser
Okay but you should be able to just drag and drop to change the order
Q: Could you explain what is Custom Field Limit? On Tier 1 and 2?
Could you please explain what the Custom Field Limit is for Tier 1 and Tier 2?
What is that 500 mean in T2?
Ryan_WorkZappy
Jul 31, 2025A: Hi itsmainul,
The Custom Field Limit refers to the maximum number of custom fields you can create within WorkZappy to capture additional data beyond the standard fields provided. You can create custom fields at both system level and project level: https://guide.workzappy.com/system-settings/fields
Tier 1: Limited to 100 custom fields
Tier 2: Limited to 500 custom fields
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Q: What happens if there is no more storage left?
Ryan_WorkZappy
Jul 24, 2025A: Hi LingLing91123,
Storage ranges from 100 GB to 1 TB depending on the Tier, and that is quite a lot for most use cases.
If you do happen to reach the limit, you can always delete any unwanted or outdated data to free up space. This helps keep your environment clean and optimized.
Share WorkZappy
Verified purchaser
How long do you keep the datas?
We retain data for as long as your account is active, unless you choose to delete it. You’re always in control and can manage or remove your data at any time.
Q: is there a backup function? maybe for downloading?
Ryan_WorkZappy
Jul 24, 2025A: Hi LingLing91123,
We offer an Export function: https://guide.workzappy.com/project/work-table/export-work-items.
This provides a convenient way to back up your current data set and save it for offline use or reporting.
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Q: Where are your Server located?
an I hope, GDPR / DSGVO would come soon
Ryan_WorkZappy
Jul 24, 2025A: Hi LingLing91123,
Our servers are located on AWS in the US West region.
We currently have ISO-27001 certificate, and are working on SOC2 compliance. GDPR is definitely on the roadmap.
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