Zylvie - High-Converting Checkout Software Questions

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Q: Do the product files show up as a course or in a big list of downloads after payment

Do they go to an area where all of the products they have bought show up and they can go through the material files like samcart/kajabi or does it show up like Payhip- a one time big list of files to your email or does it have a login area where all of the digital products and courses are hosted and displayed in one area? Thank you.

100331069284773332766Jul 3, 2025
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Q: How many files can I add to one product? Needing one that allows unlimited files and videos to each product

100331069284773332766Jul 3, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jul 3, 2025

A: Hi there,

You can technically add unlimited files and videos to each product, but we'll be sending this via a zipped file to the user, so if it's a huge collection of files, you might want to host it directly in an actual Learning Management System/course platform.

We can handle the checkout/offer bumps/cart abandonment recover, but honestly you're much better off with a dedicated LMS for handling a huge repertoire of course materials.

We can integrate seamlessly with any LMS out there via Zapier/Pabbly/webhooks, so it's just a matter of granting access to buyers automatically once they make a purchase, and that can be done easily.

With thanks,
Jay

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Q: Adding css styling to the product pages?

Hi,
Is there a tutorial on how to add CSS styling to the product pages?
How do I access the templates for the products pages, etc.?

admin3576Jul 2, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jul 2, 2025

A: Hi there,

I've already responded to your email.

You can add Custom CSS under Settings > Custom Code > head code.

You can select your product page template under Settings > Theme.

Hope this helps.

With thanks,
Jay

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Q: Difference between product and unlisted products

Please tell me what the difference betwee the "list up to 200 (or other amounts) products per brand and the "unlimited unlisted products.

List up to 200 products per brand
Unlimited unlisted products

RazzleJun 29, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jun 30, 2025

A: Hi there,

Unlisted products simply means published products that aren't listed on your main store page.

If you're familiar with unlisted YouTube videos, they're exactly like that:

Public but not available on the home page, only available to those with the URL.

You can have unlimited of those on Zylvie, we just have to limit the published products because we use that as a proxy to calculate usage for stuff like bandwidth and disk space usage.

Hope this helps!

With thanks,
Jay

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Q: how to automate key delivery or integrate an email workflow with Zylvie?

how to automate key delivery or integrate an email workflow with Zylvie?

100766418418904618143Jun 26, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jun 26, 2025

A: Hi there,

That's a bit of a general question, but depending on what keys those are, you can either use our license keys feature to generate unique license keys on a per-buyer basis, or you can simply automatically email them the keys as part of your Post-Purchase Fulfillment actions.

As for an email workflow, again it depends what you're referring to.

If it's a simple "thank you/success" or file delivery email, we can handle that just fine.

If it's anything more complex, like adding the buyer to a sequence, you'll either need to use our native ESP integrations (e.g. ConvertKit, AWeber, Brevo, Mailerlite, Sendfox, etc.) or use Zapier/Pabbly Connect if your ESP isn't one of our native integrations.

Hope this clarifies.

With thanks,
Jay

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