Zylvie - High-Converting Checkout Software Questions

Showing 1 - 5 of 594 questions
ThePortalThePortal
ThePortalPLUS
Sep 17, 2026
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Q: Hi - I have a few questions :)

1. Can visitors register for a new customer account on my website?
2. Can customers log in to their existing account?
3. Is there a "Forgot Password" or password reset feature?
4. Can customers change their password after creating an account?
5. Does every customer receive a permanent account after purchasing?
6. Can customers log in later and see all of the products they have purchased?
7. Does...

Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Sep 17, 2026

A: Hi there,

1. No — visitors don’t sign up for a customer account on the storefront. The account is created automatically when they buy, using the email they enter at checkout.

2. Yes. They go to your store’s /account page (“My purchases”), enter that same email, and we send a login link.

3. There’s no buyer password, so there’s no “Forgot Password” form. Requesting a new login link to the...

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marykentmarykent
marykent
Edited Aug 23, 2026
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Q: Daily order capacity limits and dynamic lead-time notices?

I have a very small side business and want to use Zylvie for fresh-made, made-to-order items (such as caramel apples in 6 different styles) where customers can select mixed quantities per order. Because of strict daily kitchen preparation limits and storage space, I need to cap the total number of orders requested by all customers per day (e.g., max 20 total apples daily). I need to dynamically...

Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Aug 24, 2026

A: Hi there,

You can set this up as one product with 6 variants and quantity enabled, so customers can mix styles in a single order.

Zylvie does not natively support a shared daily kitchen cap (e.g. 20 apples total per day across all styles) or a dynamic “earliest ready date” based on current backlog.

Currently inventory limits are per variant and don’t reset each day.

Closest native approach...

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diane037diane037
diane037PLUS
Aug 19, 2026
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Q: Is Zylvie available in French

I am in Quebec (Canada) and need any public platform I am using to be in French and English. Does Zylvie able to be displayed either in French and English if required ?

Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Aug 28, 2026

A: Hi there,

Yes, it's available in French and English!

With thanks,
Jay

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115628264043449781854115628264043449781854
115628264043449781854PLUS
Aug 19, 2026
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Q: EU VAT, Reverse Charge & Invoicing Support

Hi Zylvie Team,

I am evaluating Zylvie for B2B/B2C sales in Europe and need to confirm if you natively support these features:

1. GoBD & EU Invoices: Compliant PDF invoices with sequential numbers.
2. B2B Reverse Charge & VAT ID: Real-time EU VAT ID validation at checkout (0% tax for B2B).
3. OSS Handling: Automatic EU B2C VAT rates & tax reporting data.
4. Missing Data Trigger: Auto-emails to...

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112308453716167457447112308453716167457447
112308453716167457447PLUS
Aug 16, 2026
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Q: Landing page / funnel design query. Please answer everything

I wanted to make a funnel for a book launch. The book is like a lead generator with the potential to attract people to sign up to a couple of things to come in the future. I wanted the landing page / funnel to feature thr book / mission ....an about me with social media and then to sign up for

1 an event on the launch day online...
With an earlybird offer of forthcoming programme...( inner...

Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Aug 16, 2026

A: Hi there,

The answer is "yes," we can handle all of it.

Including the lead gen, the about page, the social media, the subscription/annual fee.

As for examples, I've sent some to your email, please check your email for our response!

With thanks,
Jay

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