pagecomQ: Upgrade current plan
Hi,
I already have your plan with 300,000 sends but I want to upgrade it to the 1000,000 sends plan lifetime.How can I do that, I don't mind paying the price but I want to use the same account that i have with the increased limits. If I try to do it in my account, the charges will be monthly.
Thank you
Alicia_Acumbamail
Mar 10, 2025A: Hi,
Did you manage to upgrade with Hemmilicious indications?
Best,
Alicia
Go to https://appsumo.com/account/products/
Select Acumbamail.
Click on "Select and choose change Plan".
There you can perform a package update or a downgrade.
Thank you very much. I didn't know it could be done like that, but it worked. I appreciate your help
Yes, I did, but I upgraded the wrong account.
Hi! Please, send us an email to support@acumbamail.com and we'll try to fix this.
Hi Alicia
I have sent an email to support as you instructed 2 days ago and still no response, can you please look into this and try to fix it. My email is pagecom@yahoo.com
Thank you
Hi pagecom, just talked to my Support colleagues and they let me know that you need to fix this directly with Appsumo.
I don't understand how difficult it is to move from one account to another; this has become a nightmare. I will contact AppSumo and see what they can do.