I know you have a setting to set Office Hours for when the widget appears... but can we do this for each of the "channels"? Like can I always have access to WhatsApp, Messenger and FAQ but only have Live Chat show up during office hours? If not now- is this on your roadmap?
Yes, I understand that are equivalent, but my question is: are 4 codes LTD mapped to your agency plan? I mean, if your agency plan changes in te future and add more features, my 4 codes LTD too?
Hi, Does this also work as normal web chatbot and how much documentations can each bot have? Does it train it's knowledge and behavioural actions based on Brand voice, documents, FAQs and urls? If not, is this part of your roadmap? If yes, do you offer Agency with white label?
Yes, Bit Assist includes its own widget analytics feature. You can use it to track and analyze widget performance directly.
For more information, please refer to the documentation below: 🔗 Widget Analytics – Bit Assist Docs: https://bitapps.pro/docs/bit-assist/widgets/widget-analytics/
Q: Office Hours for Channels
I know you have a setting to set Office Hours for when the widget appears... but can we do this for each of the "channels"? Like can I always have access to WhatsApp, Messenger and FAQ but only have Live Chat show up during office hours? If not now- is this on your roadmap?
Share Bit Assist
Q: About code stacking and the plans offered in your site
Is the 4 Codes Stack LTD mapped to the Agency Lifetime Plan offered in your site??? (https://bitapps.pro/bit-assist/#pricing)
Thanks,
Carlos.
Abdul_Kaioum
Jun 9, 2025A: Yes, stacking 4 codes will give you the equivalent of the Agency LTD plan (Unlimited Sites) as listed on our website.
Share Bit Assist
Verified purchaser
Yes, I understand that are equivalent, but my question is: are 4 codes LTD mapped to your agency plan? I mean, if your agency plan changes in te future and add more features, my 4 codes LTD too?
Yes, it will be always equivalent to highest tier in our website.
Verified purchaser
Great news! Thanks.
Q: Product link is broken!
Share Bit Assist
Q: Questions
Hi,
Does this also work as normal web chatbot and how much documentations can each bot have? Does it train it's knowledge and behavioural actions based on Brand voice, documents, FAQs and urls? If not, is this part of your roadmap? If yes, do you offer Agency with white label?
Thanks,
Marcus
Share Bit Assist
Q: Do you havee analytics or a way to track events without using Google Analytics?
Share Bit Assist
Yes, Bit Assist includes its own widget analytics feature.
You can use it to track and analyze widget performance directly.
For more information, please refer to the documentation below:
🔗 Widget Analytics – Bit Assist Docs: https://bitapps.pro/docs/bit-assist/widgets/widget-analytics/